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  • Posted: May 28, 2026
    Deadline: Not specified
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  • M-KOPA is the pioneer and global leader of Connected Asset Financing that offers millions of underbanked customers access to life-enhancing products. Our advanced connected asset financing platform combines digital micropayments and IoT connectivity to offer access to products including solar lighting, televisions, fridges, smartphones, financial services an...
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    Retail Sales Agent - Free State

    • Our presence inside Pick n Pay stores places us directly where customers already are — and the Retail Sales Agent is the person who brings that experience to life.
    • This is not just a retail role.
    • It’s where sales, customer guidance, and stock accountability meet in one space — and where your impact is visible every single day.

    What this role actually looks like

    • You operate from the retail floor — engaging customers, starting conversations, and guiding them through M-KOPA’s product offering: financed smartphones, cash devices, and SIM solutions.
    • You don’t just sell. You educate, advise, and support decisions.

    That includes:

    • Walking customers through financing options clearly and confidently
    • Assisting with onboarding processes like RICA
    • Ensuring every customer leaves understanding exactly what they’ve signed up for

    You’ll also handle:

    • Customer questions, concerns, and after-sales support
    • Real-time problem-solving at the counter
    • Building trust through consistent, professional engagement

    At the same time, you take full ownership of stock within your space:

    • Daily stock counts and reconciliation
    • Receiving and verifying deliveries
    • Reporting discrepancies quickly and accurately
    • Maintaining organised, secure storage areas
    • Supporting sales reps with collections and returns
    • Contributing to monthly stock takes
    • You’ll stay closely connected to your Field Sales Manager — sharing updates, navigating challenges, and celebrating wins. The support is there, but so is the expectation that you take ownership.

    Why this role is different from other retail positions

    • Most retail roles are about selling what’s on the shelf.
    • This one is about unlocking access.
    • Many of the customers you’ll engage have never financed a device before. Some have been excluded from traditional credit entirely.
    • When you take the time to explain, guide, and close — you’re not just making a sale.
    • You’re enabling access to tools, connectivity, and opportunity.
    • That’s what sets this apart.

    If you’re someone who:

    • Takes pride in doing the job properly
    • Naturally goes the extra mile
    • Finds purpose in helping people move forward
    • Then this isn’t just another retail role. It’s a better one.

    What you bring

    • Proven experience in retail or sales, with the ability to engage, advise, and close effectively
    • Confidence in handling objections and guiding customer decisions
    • Strong attention to detail, especially when it comes to stock accuracy
    • Reliability and consistency — your team knows they can count on you
    • Matric / Grade 12

    The reality

    • This is a target-driven environment.
    • You’ll be measured daily, weekly, and monthly — and consistent performance matters.
    • It can be fast-paced. It can be demanding.
    • You’ll deal with rejection, high foot traffic, and pressure to deliver.

    But if you’re:

    • Self-driven
    • Resilient
    • Energised by working with people
    • Then this is exactly the kind of environment where you’ll thrive.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to M-KOPA on jobs.ashbyhq.com to apply

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