Retail Travel Expert (-Nationwide) at Flight Centre Travel Group

Attention Travellers, Your Search for the Perfect Job Ends Here!

• Soon, you'll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on… your next adventure awaits!
• Your First-Class Employee Benefits
• Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
• Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Educational Trips’ to explore new destinations and products around the world.
• Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
• Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for Lisbon 2024!).
• Be Yourself: Thrive in a workplace that values individualism – come as you are!
• Stay Healthy: Benefit from our contribution to your medical aid and have access to Healthy Company.

What It Takes to Be Part of Our Team

• Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
• Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
• Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
• Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
• Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.
• How You’ll Open Up the World for Our Customers
• Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
• Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
• Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
• Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.

Job Requirements:

Education and qualification

• Minimum requirements: Matric
• Added advantage: Tertiary qualification

Experience

• SA citizen
• 4 years’ work experience/ tertiary qualification
• Travel experience advantageous
• Proven track record