Retentions Administrator at Sanlam Group September, 2023

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- Retentions Administrator at Sanlam Group
Posted: Sep 12, 2023

Expires: Not specified

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Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...
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Retentions Administrator
- Job Type Full Time
- Qualification Matric
- Experience 1 year
- Location Gauteng
- City Johannesburg
- Job Field Administration / Facilities
About the Job

What will you do?
- Contact Clients that have recently cancelled policies and offer reinstatement according to the reinstatement rules for SRM
- Gather information on reason for cancellation
- Build positive working relationships with customers for repeat businesses
- Review product changes, investment results, policy values ect of orphaned clients and provide information on any features, benefits or conversion privileges of which clients are not aware of
- Be able to positively engage an orphaned that maybe disgruntled and retain relationship
What will make you successful in this role?
Qualification & experience
- Matric (Grade 12)
- At least 6 months relevant experience in a financial environment
- Experience in the Financial Sector
Knowledge and skills
- Computer skills
- Advanced MS Office (Excel, Access, PowerPoint)
- Well-developed communication (written & verbal) skills
Personal Attributes
- Numeracy Skills
- Relating and networking
- Adapting and responding to change
- Confidence and decisiveness
- Planning and organising
- Attention to detail
- Team player
- Pro-activity
- Deadline driven
Check how your CV matches this job

Method of Application

Interested and qualified? Go to Sanlam Group on careers.sanlamcloud.co.za to apply

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Retentions Administrator at Sanlam Group

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