Revenue and Content Co-Ordinator (360hub_Rev&Con) at Dream Hotels & Resorts

Job Overview:

• The Revenue and Content Co-Ordinator is responsible for managing and updating content across various online platforms ensuring accuracy, completeness, and relevance.
• This role involves collaborating with multiple teams to maintain high-quality content that meets the needs of users and adheres to company and brand standards.
• The Revenue and Sales Wrangler will be tasked with inputting, updating, and optimizing travel-related information, including hotel descriptions, images, and amenities.
• Additionally, this role will assist the Revenue Administrator Lead in daily administrative tasks, with a primary focus on OTA management, as well as various sales administration tasks. 
• The Revenue and Content Co-Ordinator plays a crucial role in maintaining high-quality, accurate, and engaging content on OTA platforms. This position requires strong attention to detail, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.
• By ensuring that content meets user expectations and supports business objectives, the Revenue and Sales Wrangler contributes to the overall success and growth of the organization. 

Responsibilities:

Key Responsibilities: 

Content Management: 

• Input and update travel-related content on OTA platforms, including hotel descriptions, amenities, policies, images, and pricing information. 
• Ensure accuracy, consistency, and completeness of content across all platforms. 
• Monitor and update content to reflect changes in hotel information, promotions, and special offers. 

Loading and Maintaining Agent Profiles and Contracts: 

• Load and maintain agent profiles and contracts, ensuring all information is up-to-date and accurate. 
• Collaborate with sales ambassadors to verify and update profile information as necessary. 

Electronic Content Compilations: 

• Compile and manage electronic content for distribution across various platforms.  
• Ensure content is organized and easily accessible for team members. 

SOP Compilations and Distribution: 

• Compile Standard Operating Procedures (SOPs) and distribute them to relevant departments. 
• Ensure SOPs are kept up-to-date and adhere to company standards. 

Trade Promotion Loading and Distribution: 

• Distribute Trade Promotion information to relevant internal and external stakeholders and load contacts 

API Integrations and Management: 

• Manage API integrations. 
• Build and maintain relationships with partners. 
• Setup and continuous monitoring of integrations to ensure smooth operation. 

Quality Assurance: 

• Conduct regular quality checks to identify and correct errors in content such as inaccurate information, broken links, and missing images. 
• Ensure that content meets company standards and follows brand guidelines. 
• Collaborate with the marketing team to address any content-related issues or discrepancies. 

Optimization: 

• Optimize content for search engines to improve visibility and ranking on OTA platforms. 
• Monitor performance metrics and user feedback to identify opportunities for content improvement. 

Collaboration: 

• Coordinate with internal teams such as marketing and hotels to obtain accurate and up-to-date information and content. 
• Collaborate with external teams to troubleshoot technical issues related to content management systems and OTA platforms. 

Documentation and Reporting: 

• Maintain detailed documentation of content updates, revisions, and approvals. 
• Generate regular reports on content performance, including traffic trends, user engagement, and conversion rates. 
• Provide insights and recommendations for content optimization based on data analysis and market research. 

Administrative Assistance: 

• Assist the Revenue Administrator with daily administrative tasks as necessary.

Experience:

• Marketing or Business Administration Qualification
• 1 – 2 years of experience
• Previous experience in content management or the hospitality industry is preferred. 
• Strong attention to detail and excellent organisational skills. 
• Ability to multitask and prioritize tasks in a fast-paced environment. 
• Excellent written and verbal communication skills.
• Team player with a collaborative mindset and problem-solving abilities. 

Closing date

• 29 Aug 2025