Revenue Manager - Mercure Johannesburg Bedfordview Hotel at Accor Hotel

The main responsibilities are:

• Contributes to a significant gain in results.
• Ensures consistency between the hotel's pricing policy and budget.
• Implements operations, procedures and best practices in revenue management.
• Identifies new revenue opportunities.
• Carry out competitive benchmarking studies and monitor market trends.
• Provide a dynamic forecast of expected results, variations and budget comparisons.
• Preparing the annual revenue budget and monthly forecasts
• Training the Reservations, Front Office and Sales teams (upsell).

The main activities of the role are:

• Build and maintain strong working relationships with staff levels and stakeholders
• Ensure hotel staff are fully competent in the use of all systems
• Liaise with the sales and reservations departments as a team
• Oversee and audit the standards and operations of the reservations department.
• Advises operatives on drawing up the hotel's marketing plan and budget.
• Communicates and informs the hotel manager on an ongoing basis about the results of the respective activity.
• Ensures the confidentiality of all documents and information at their disposal and within the organisational and administrative management of their role.

Qualifications

• Analytical spirit and commercial mindset
• Strong sense of need to fulfil targets and succeed
• Solid ability and knowledge to develop standards for operations and strategic processes
• Good analytical and numerical skills for rapid data processing
• Good listening skills and ability to anticipate business needs
• Able to develop relationships with third parties and hotel teams
• Ability to read the situation, understand environments and respond appropriately
• Able to prioritise between revenue-generating actions and time-consuming tasks with a low impact on income
• Well-developed interpersonal, adaptive influence and supervisory management skills
• High level of motivation, determination and commitment
• Proficiency in Portuguese and English
• Possible experience with the RM Ideas programme and PMS O