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Black Pen Recruitment is South Africa’s leading recruitment consultancy specialised in BPO services, foreign language recruitment and immigration services. With our outstanding experience in the BPO industry and our own in-house immigration division, we will find the right candidates for foreign language specialist positions as well as immigration solu...
Our client, a leading technology communications company in Europe and Africa, is looking to hire a Risk and Compliance Manager to join their team in Midrand, Johannesburg, South Africa (Remote).
As the Risk & Compliance Manager you will create a governance framework and oversee the implementation and monitoring of risk, compliance and regulatory controls within e-commerce and online payments divisions.
Type: Full-Time | Remote (Remote working permitted until further notice)
3 year Degree or National Diploma essential in BCom, LLB, BA Law, or related
A minimum of 5 years relevant experience in risk and compliance within a fintech or e-commerce environment.
Experience in cyber security and online security controls with specific focus on online payments
Specialist experience and knowledge of the e-commerce and online sales ecosystems.
Sound knowledge of information security and data governance framework is essential.
Knowledge of robust fraud mitigation for ecommerce transactions
Skills:
Ability to transfer regulatory knowledge into sound business practices.
Analytical and sound financial skills
Effective interpersonal and communication (verbal and written skills)
Relationship management including influencing and persuasion skills
Presentation and facilitation skills ∙ Attention to detail and the ability to draft risk and compliance reports and packs
Ability to influence and strong negotiating skills
Key accountabilities and decision ownership :
Regulatory and Legislative Compliance Monitoring, Analysis and Reporting
Establishing a compliance and governance framework for the E-Commerce business, its suppliers and its consumers.
Creating and embedding the cyber security, data security and data governance frameworks into the e-commerce business.
Developing a risk based AML/KYC framework for e-commerce and online sales.
Supporting the business in legal and commercial discussions with third party providers.
Developing robust third party due diligence protocols as well as ensuring that there is appropriate ongoing oversight and control over such third party providers.
Collate and analyse information from various sources in order to assess the adequacy and effectiveness of the internal compliance
controls. The information must be documented together with action items and control plans and communicated to relevant internal stakeholders.
Proactively managing risks including: Operational risk, strategic business risk,
market risk, IT risk, Regulatory risk.
Stakeholder management
Analyse complaints (internal and external) for trends and report’s findings to relevant stakeholders
Liaise with External Regulatory Stakeholders such as PASA, SARB, FSCA and IFWG where relevant.
Operate as a 1st line support across the E Commerce business unit
Assist in the creation and implementation of the compliance training and awareness program
Create a risk and compliance culture by identifying weaknesses in systems and processes and proactively embedding governance principles, values and sound business practice into existing systems, products, services and processes.
Financial Services regulation analysis and documentation
Responsible for analysis and documentation of regulatory compliance requirements especially as it relates to e-commerce solutions.
Develop risk management plans for relevant legislation and maintain a regulatory
universe.
Develop appropriate policies to supplement and enforce the governance framework.
Assessing the risk of changes to Regulatory Environment
Identify and track changes to existing and new laws and trends in the industry both locally and internationally.
Impact analysis across business processes and systems
Fraud Prevention
Establishing a robust fraud risk management program.
Proactively embedding fraud prevention controls into online processes
Conducting root-cause analysis on suspicious transactions identified and enhancing the existing controls accordingly.
Key Performance Indicators (KPI’s):
Engaging with the business regarding the compliance and regulatory requirements when developing new products and the technology ecosystems involved.
Liaising with third party service providers who will supply products and services and ensure that security and data governance standards are in place.
Assist with drafting end user licenses, terms and conditions, and relevant policies and procedure in strengthening the e-commerce governance framework.
Responsible for drafting and rolling out compliance training and awareness programs to ensure business is compliant with international best practises.
Record the controls that are being implemented within the business against the specific regulatory environment in the form of risk management plans.
Please Note: Only shortlisted candidates will be contacted.
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