RnD Manager Patteserie at Puratos

Mission

• Is to ensure necessary support to Sales teams by assisting on customer visits, giving training sessions on product knowledge, benchmarking of local products and also support operations with Process Improvement Engineer.

Applied R&D (40%)

• Be familiar with formulation, recipe, process, and equipment and support R&D Lab Technician if available
• Pilot project inline with the targets of the R&D Manager Patisserie Mixes
• Ensure continuous building of technical and scientific know-how.
• Food additive legislation knowledge.

Customer Support, NPD and Innovation (30%)

• Project definition based on sales or customer contact.
• Development of a lab prototype including raw material selection.
• Follow up of first production trial at the customer’s production plant if requested.
• Innovation: upon strategy of the R&D Manager Patisserie Mixes, develop strategic projects (collaboration with equipment suppliers, key countries).

Support Operations (30%)

• Comprehensive technical support on ingredients supply, process optimization and quality system together with the Process Improvement Engineer.
• Align with suppliers on raw material specifications.
• Non-conformities finish good and raw material: advice, support root causing and corrective actions, organize recuperation in collaboration with the Process Improvement Engineer
• Up scaling of lab prototype to production (in collaboration with the Production department) together with the Process Improvement Engineer
• Perform other duties as per operational requirements.

Job Minimum Requirements

• Matric (Grade 12) and a National Diploma in Food Science or relevant qualification.
• 3-5 years’ experience in the food sector; FMCG market preferrable; Patisserie orientated.
• Computer literacy: MS Office suite (Outlook, PowerPoint, Excel, Word).
• Accuracy will be highly required.
• Written comprehension – the ability to read and understand information and ideas presented through spoken words and sentences.
• Good communication skills - English is a prerequisite.
• Ability to read and write in English and any other language(s)
• Good personality, hardworking, teamwork, service orientated, creative, innovative, trustworthy, open to learn from feedback.

Required Competencies

• Collaborating Effectively:  Ability to think and act as one team in a spirit of trust and respect. Being open to different ideas. Building formal and informal relationship networks.
• Communicating Effectively: Developing and delivering communications in diverse modes that generate a clear understanding of the unique needs of different audiences.
• Driving Performance: Showing ambition and going the extra mile in achieving expected results. Driving sustainable operational excellence through diligent planning, prioritization, monitoring & effective use of resources.
• Improving Continuously: Being passionate about achieving high quality standards for oneself and the organization. Constantly looking for and taking advantage of improvement opportunities
• Managing Customer Needs: Being able and eager to find out what the internal or external customer wants and needs and to act accordingly. Making the life of the customer easier. Fostering a customer centric culture