Sales Account Manager at Hire Resolve

Job Description

• An independent Swiss company with strong roots in Cape Town is looking for a Sales Account Manager. The company is a European market leader in the trade of used software. Its mission is to optimise how companies buy, use, and sell software across Europe by providing transparent, cost-effective, end-to-end lifecycle solutions. Its team comprises former Microsoft employees, license managers, software auditors, and enterprise account managers from leading LSPs.
• The purpose of the role is to drive net new business growth by proactively hunting for sales and sourcing opportunities within the European market. The role holder will generate brand awareness, identify leads, and either convert them into transactions or pass qualified leads to the sales/sourcing organisation. This is a hunter role focused on outbound prospecting.

Key Responsibilities: 

• Prospecting & Lead Generation: Proactively engage potential customers via outbound calling to identify new sales and software sourcing opportunities.
• Qualification: Assess leads to determine fit and potential value before progressing or handing over.
• Pipeline Management: Build and manage a healthy sales pipeline, tracking all activities and opportunities.
• Deal Conversion (if qualified): Develop leads into full sales or sourcing transactions. Where skills are still developing, pass leads to the dedicated sales team.
• Relationship Building: Build rapport quickly with potential clients, demonstrating empathy and active listening.
• Objection Handling: Address customer concerns and negotiate favourable outcomes.
• Target Achievement: Consistently meet or exceed KPIs and sales/sourcing targets.
• Collaboration: Work closely with internal sales and sourcing teams to ensure smooth handovers and maximise conversion.

Requirements: 

• Essential: 1–3 years of outbound call centre experience with a proven “hunter” track record.
• Preferred: Experience in software, IT, or B2B sales environments.

Skills & Competencies

• Communication: Excellent verbal and written English; strong active listening and rapport-building abilities.
• Sales Acumen: Proven ability to generate leads, qualify prospects, and manage a sales cycle.
• Persuasion & Negotiation: Skilled in influencing decisions, handling objections, and closing deals.
• Organisation: Effective planning, prioritisation, and time management.
• Mindset: Goal-oriented, self-motivated, resilient, and positive in the face of rejection.
• Adaptability: Comfortable working in a fast-paced, fully remote, agile environment.