Sales Administrator - Carrier at Reflex Solutions

We are an IT Infrastructure Company, based in Rosebank, looking for a Sales Administrator to join the Carrier Team. The ideal incumbent is someone who is interested in moving towards a Junior Sales consultant or SDM career.   

Duties and Responsibilities: 

• Provide administrative functions such as: 
• Getting supplier pricing and drafting quotations 
• Building quotes and proposals 
• Building customer reports according to FCIO needs 
• Helping get feasibility from 3rd party connectivity providers 
• Receiving reception phone calls (ad hoc function) 
• Helping the presales team when and where needed 
• Vetting and governance of all major contracts from clients (Quality assurance) 

• Accurate calculations of revenue for employees and clients on a broad spectrum 
• Extensive knowledge of Microsoft Office and Outlook to create presentations, spreadsheets, databases and organize meetings 
• Professional telephonic and physical interaction skills to deal with staff and clients daily 
• Assisting with system errors for in house tools and improving process/workflow 
• Intense knowledge of cloud and physical networks and connectivity 
• Focused on bringing together employees, products, clients, and other resources for the company 
• Providing Sales Consultant support ensuring compliance with the sales process 
• Quality assurance processes to verify legitimacy of client contracts, vendor/partner contracts and internal supporting documents 
• Verifying and maintaining data integrity using various internal CRM tools 
• Detailed reports (excel) provided to management regarding CRM data, queues, Sales figures, product line items, billable line items 
• Co-ordinate the communication process between client managers, BU Managers, suppliers, clients, and other stakeholders where applicable 
• Work closely with the IPM (Installation Project Manager) / Project Coordinator once a sales opportunity is won to ensure all work orders are created and properly assigned 
• General administration support and data capturing 
• Assisting with Administrative duties associated to Bid Submissions 
• Assisting with the organization of the planned marketing and sales events for the year  

Minimum requirements: 

• Matric 
• Bachelor’s Degree or equivalent certification (advantage) 
• Technical certifications such as CompTIA A+ and N+ (advantage) 
• Minimum of 1 – 3 years’ experience in the same or similar role 
• Computer literate (Excel, Word, PowerPoint, Outlook) 
• Organized, detail-oriented, reliable, punctual, able to multitask, prioritize, and meet deadlines as needed 
• Speak, read and write English 
• High levels of trust and integrity and able to work with confidential information 
• Ability to work under pressure with tact and diplomacy 
• Good interpersonal skills 
• Team player 
• A professional appearance and approach 
• Confident and proactive 
• Knowledge of IT/Telecommunications environment (advantageous) 
• Interest in IT (advantage)