Sales Administrator - Qpro Feeds, Bethlehem at VKB Group

Job Description

• The ideal team player will be a pro-active and detail-oriented individual with strong organisational and communication skills.  They will be responsible for supporting the sales team by processing customer orders, managing sales data and ensuring smooth day-to-day operations.  A customer-focused mindset, ability to multitask and experience with administrative systems are essential for success in this role.

Requirements

• Grade 12 or equivalent,
• Minimum 3 years’ experience in a similar sales/customer service role.
• Strong computer literacy; NAV knowledge beneficial.

Duties and Responsibilities

• Handle incoming order via phone/email and enter them into NAV.
• Provide after-sales support and manage queries or complaints.
• Process sales orders, issue invoices and credit notes accurately and on time.
• Manage pricing updates and maintain and update customer database.
• Create transporter purchase orders, process documentation and handle related administration.
• Create and maintain various sales reports, dashboards and data analysis.
• Ensure accurate delivery details and follow-up documentation.
• Provide administrative support to the sales and operational teams.

Skills Required

• Excellent communication and interpersonal skills.
• Strong planning, organisation and analytical skills.
• Self-motivated, assertive, and able to work under pressure.
• Customer centric with a proactive problem-solving approach.
• Accuracy, precision and attention to detail are essential.