Sales Agent (Inbound) at MiWay Insurance Limited

What will you do?

• Responsible for contacting clients according to specified campaigns. May provide customers with essential and information regarding products and services. Predictive dialing may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data. 

Minimum Qualification

• Grade 12/Standard 10/NQF 4
• Regulatory Exam (RE)
• FAIS
• Class Of Business 

Minimum Experience

• 2 Years of Call Centre Sales Experience 

Deliverables

• Being Punctual
• Persuading both existing and non-existing MiWay Clients to purchase our Value Added Products.
• Optimizing each lead/call received
• Maintaining a high productivity level daily & monthly 

Knowledge and Skills

• Undertake Outbound Tele-Sales
• Service inbound client queries, requests
• Administration and processing
• Quality, Compliance and Accreditation

Personal Attributes

• Communicates effectively - Contributing dependently
• Situational adaptability - Contributing dependently
• Action orientated - Contributing dependently
• Persuades - Contributing dependently