Sales and Marketing Administrator at Ignition Group

Description

Primary Purpose:

• Ensure smooth operations and efficient communication within the sales and marketing departments by managing schedules, data, and administrative tasks. Assist in the creation, organization, and execution of marketing efforts to promote products or services and reach target audiences effectively. Aid the sales team in generating leads, preparing presentations, and tracking sales metrics to facilitate customer acquisition and achieve sales targets.

Key roles and responsibilities:

Administrative Support

• Coordinate sales
• Manage
• Assist in the preparation of sales presentations and proposals.
• Monitor and track sales and marketing metrics against the Retail recipe, including Sim activations, rate of sale, voucher redemptions, deal & marketing compliance against the Retail recipe which may change from time to time, and campaign effectiveness.
• Provide administrative support to the sales team, including new Promoter onboarding including all documentation submission to HR, stock control of airtime vouchers & sim cards within the Retail environment.
• Maintain and update general employee files, including personnel records, training documentation, and daily performance evaluations.
• Facilitate termination processes for promoters.
• Assist with compiling payment schedules for promoters for submission to payroll.

Marketing Support

• Assist in the creation, ordering, stock control and distribution of marketing materials, including brochures, flyers, sim cards, vouchers and digital content.
• Assist in the organization and execution of marketing campaigns and promotional activities.

Sales Support

• Assist in the preparation of sales presentations and proposals.
• Monitor and track sales and marketing metrics against the Retail recipe, including Sim activations, rate of sale, voucher redemptions, deal & marketing compliance against the Retail recipe which may change from time to time, and campaign effectiveness.
• Responsible for the creation & deployment of weekly deal leaflets for the Retail channel.
• Collaborate with the sales teams to develop strategies for customer acquisition.
• Collaborate with the Journey Team to ensure customer journeys pertinent to the Retail channel are in place and working as they should.
• Ensure that Partner airtime wallets are consistently within predetermined thresholds.
• Ensure predetermined daily deliberate actions are completed daily and timeously.
• Produce a daily update on deal & marketing compliance for each Retail store and distribute this update to leadership team daily.
• Deliberately perform daily tests to ensure all platforms and functionalities work as they should
• Raise any challenges in terms of area of responsibility immediately with upline
• Daily communication with Promoters in the Retail channel to ensure attendance, dress code, deals in store & marketing material in store meet criteria as determined by the Retail recipe which may change from time to time and may vary between the different brands.

Requirements:

Knowledge, skills and attributes:

• Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently as well as part of a team.
• Knowledge of marketing principles and practices is a plus.
• Ability to adapt to changing priorities and thrive in a fast-paced environment.
• Positive attitude and willingness to learn and grow in the role.
• Ability to prioritize work to optimise results.

Education and training:

• Matric
• Bachelor's degree in marketing, business administration, or a related field (advantage).
• Own car is a must.

Experience:

• Proven experience in a similar role, preferably in a sales or marketing environment.