Sales Associate Mr Price Money at Mr Price Group

Purpose

Under general supervision, execute the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.            

key responsibilities

Sales & Customer Experience:

• Drive sales and basket size through engaging and serving the customer with product knowledge (incl. co-ordination, benefits, handling care etc.) and promoting add-ons.
• Implement customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, visual standards, department/area housekeeping & customer feedback etc.) to meet customer service standards and achieve sales targets.
• Drive new accounts and memberships in order to meet targets.

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise & replenish the sales floor.
• Adhere to stock loss processes (stock counts, stock takes, stock loss action plan etc.) in order to mitigate risk.
• Maintain the stockroom to meet housekeeping standards                       

Risk Management:

• Ensure in-store movable assets are secured at all times (e.g. banking, merchandise, equipment etc.)
• Assist with compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.                                                              

Requirements

Education:

• NQF level 4 (Grade 12) or equivalent.

Experience:

• 1 Years’ Experience in Retail

Knowledge/ Skills:

• Communication Skills.
• Retail Trade.
• Brand Knowledge.
• Customer & Product Understanding.