Sales Development Representative at 2U

Summary of Job:

• The Sales Development Representative’s primary goal  is to generate interest in our product offering with companies that result in live and phone-based meetings for our Business Development Managers. This will be achieved through a combination of inbound and outbound efforts, targeted account outreach based on industry insights, thorough prospect communication, and personalized messaging. 
• This role requires persistence, creative problem solving and a proactive, ambitious approach to B2B selling. 
• The Sales Development Representative should feel comfortable managing a high volume of leads at any given time and have sound judgment under pressure while maintaining a high level of customer service. The role requires meticulous attention to detail while ensuring effective use of time to meet SLAs.
• Key Role and Responsibilities:
• Lead Generation and Qualifying 
• Research and qualify marketing generated leads.
• Plan and execute prospecting activities (utilizing outreach tools, SalesForce, cold calling, and email) to generate new sales opportunities.
• Identify prospect's needs and suggest appropriate products/services.
• Set up meetings or calls between (prospective) customers and sellers.
• Record all activity and maintain database accuracy.
• Sales support: 
• Communicate with customers, making outbound calls to potential customers, and following up on leads.
• Understand customers' needs and identify sales opportunities.
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
• Answer potential customers' questions and send additional information by email.
• Keep up with product and service information and updates to accurately describe features of products and services.
• Achieve opportunity and meeting targets.
• Report on weekly, monthly, and quarterly results.

Education and Experience:

• 3 - 4  Year Marketing or Sales related qualification, preferred.
• 1 - 2  Years sales development or account management experience in a B2B environment - preferably SAAS technologies; IT; or online education.
• Ability to multitask, manage projects and work under pressure.Excellent interpersonal and negotiation skills.New business development experience would be beneficial.
• Excellent verbal and written communication skills.Basic data analysis skills.