Sales Executive- (Bloemfontein) at Defy Appliances

KEY RESPONSIBILITIES: 

• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client.
• Strategic planning to improve client results.
• Collaborating with the sales team to maximize profit by up-selling or cross-selling.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
• Meeting all client needs and deliverables according to proposed timelines.
• Analysing client to provide customer relationship management.
• Develop field marketing plans for improving sales and profitability.
• Recommend innovative and creative marketing approaches for revenue growth.
• Monitor and manage expenditures within allocated budget.
• Recommend marketing techniques and tactics based on changing business demands.
• Act as a primary contact to address questions and inquiries regarding market related activities.
• Managing company assets (retail stands) to make sure it is according to the company standard and will include the corporate ci.
• Training planning for Nationals & Independents
• Ensure that the store adheres to the merchandising standards.
• Supervise product display and shelving systems as per the store floor plan.
• Ensure defective or old products are removed and new products are properly stacked and displayed.
• Perform store inspections for any repairs, replacements, new installations, etc.
• Interact regularly with all store staffs to keep them informed about upcoming store projects and timelines.
• Educate store staff regarding latest business updates and related action plans.
• Cross-functional communication with all other departments that will include supply chain and trade marketing.

MINIMUM REQUIREMENTS:

• Matric/ Sales Diploma
• Excellent communication skills: 
• Good Relationship with all accounts: Be able to establish solid relationships.
• Excellent Team player.
• 3 years field sales experience required (MDA industry will be an advantage)