Sales Executive: External (Cape Town) at Mustek Limited

Purpose:

• The External Sales Executive will be responsible for promoting and selling Mustek products to the dealer channel, government / corporate customers, retail and key accounts, as applicable per allocated database. He/ She must be able to build lasting relationships with new and existing customers, handling sales enquiries, providing quotations and closing sales.

Responsibilities:

• Achieve gross profit and sales turnover target by the end of each month.
• Ensure year to date target is maintained if monthly target is not achieved.
• Maintain and develop relationships with existing customers via customer visits and meetings, telephone calls, emails and other communication tools.
• Focus on a better understanding of the client’s business focus or clientele and specific needs.
• Demonstrate how Mustek products and services can meet client needs, focusing specifically on areas where the client is unaware of the range of offering from Mustek.
• Provides customers with necessary product support and basic technical support and maintain the relationship between the customer and service.
• Evaluate customer spend on a quarterly basis and determine reasons for declines observed.
• Motivate dealers to attend events arranged for the Western Cape area and use these events as opportunities to promote products and build relationships.
• Maximise sales opportunities during special promotions work.
• Work closely with the internal team members or departments to ensure high customer satisfaction. 
• Attend all scheduled in-house training to ensure keeping abreast with the latest technology and products.
• Monitor stock levels as per allocated responsibilities. 
• Provide technical specifications and accurate quotations in the shortest possible time to ensure efficiency and customer retention.
• Follow-up with work in progress to ensure customer satisfaction. 
• Report to the Branch Manager on any relevant information that will assist in understanding trends or opportunities within the region.
• Contact clients for outstanding amounts by the 10th of each month, as and when notified by finance.

Requirements

Qualification and Experience:

• Matric
• Qualification in sales and/or marketing would be advantageous
• Driver’s license and own transport
• Minimum 3 years’ experience in a sales target driven environment, corporate/retail sales with account management experience (within ICT would be an advantage)

Skills and Knowledge:

• Knowledge of ICT industry
• Sales and marketing principles
• Good understanding of entrepreneurial and commercial objectives
• Knowledge of sales strategies and concepts
• Good understanding of developing sales reports
• Good decision-making skills
• Excellent people skills
• Good verbal and written communication skills
• Good analytical skills
• Good planning and organisational skills
• Good research skills
• Networking skills
• Time management