Sales Force Developer / Customer Service at Senwes

Key Responsibilities

• Design, develop, and maintain custom solutions using Apex, Lightning Web Components (LWC), Aura, and Visualforce
• Build and optimize Salesforce data models, including custom objects, fields, and relationships
• Develop and manage integrations with external systems using REST/SOAP APIs
• Implement and maintain automation using Flows, Workflow Rules, and Process Builder
• Ensure high-quality code through unit testing (75%+ coverage), debugging, and performance optimization
• Manage deployments using Salesforce DX (SFDX), CI/CD pipelines, and change sets
• Collaborate with administrators, business analysts, and customer service teams to translate requirements into technical solutions
• Support and enhance customer service processes, including case management, SLAs, and escalation workflows

Required Skills & Experience

• Strong experience in Apex (classes, triggers, batch jobs)
• Proficiency in SOQL and SOSL
• Hands-on experience with Lightning Web Components (LWC)
• Solid understanding of the Salesforce platform, including data model and security architecture
• Experience with integrations (REST/SOAP APIs, OAuth)
• Knowledge of Salesforce governor limits and best practices
• Familiarity with version control systems (e.g., Git) and DevOps processes

Preferred Qualifications

Salesforce certifications such as:

• Salesforce Platform Developer I
• Salesforce Platform Developer II
• Salesforce Administrator
• Experience with middleware tools such as MuleSoft
• Understanding of Agile/Scrum methodologies
• Experience working in customer service or Service Cloud environments