Sales Intern Cloud Renewals at Sage

Job Description

• As a Renewals Intern within our Renewals Team, you will play a crucial role in supporting the renewal process for our existing client base. You will work closely with our Renewals Specialists and other team members to ensure timely and successful renewals of contracts and subscriptions. Your responsibilities will include but are not limited to:

Key Responsibilities

• Assisting in the preparation and distribution of renewal notices and communications to clients.
• Conducting research and gathering necessary data to support the renewal negotiation process.
• Collaborating with account managers to ensure accurate client information and contract details.
• Tracking and updating renewal activities and progress in our internal systems.
• Providing administrative support such as organising documents, scheduling meetings, and maintaining records related to renewals.
• Assisting in analysing renewal trends and identifying opportunities for process improvement.
• Communicating with clients to address inquiries and provide assistance throughout the renewal process.
• Contributing to the development of renewal strategies and initiatives to enhance customer retention.