Sales Manager- (Telecommunications) at Talksure Pty Ltd

MAIN PURPOSE OF THE ROLE

To manage the production environment with the focus on people leadership, maximising productivity and revenue generation, with the specialism in the following areas.

DUTIES AND RESPONSIBILITIES

• Establish and communicate KPIs to all stakeholders on a monthly basis, in order to achieve business objectives
• Manage campaign resourcing to meet production requirements and increase revenue, by working closely with Recruitment to ensure headcount is always on target
• Work closely with L&D to formulate training plans for the sales team with the focus on agent development, to enhance work performance and production levels
• Analyse people and data trends on an on-going basis to address key points within the business units, by implementing resolutions
• Coach and mentor direct reports
• Plan, Direct, Supervise and Co-ordinate activities of direct reports
• Direct line manager duties encompasses staff members conduct modification through the guidelines of the various internal policies and procedures to ensure appropriate discipline is maintained and corrected if required
• Create a high-performance culture through focused incentives, supported with celebration and regular communication
• Build positive and productive relationships with internal and external stakeholders
• Set KPIs in accordance with contractual & client expectations
• Create a culture of continuous improvement to drive effectiveness and efficiencies
• Manage campaign budget by monitoring staff headcount, incentive spend, data usage, etc.
• Manage budget, income, expenditure, cost, profit, etc.
• Constantly review current production data, and take appropriate action
• Utilise info and reports to drive performance, identify improvements and track trends over time
• Assist to drive resolution in escalated complaints and queries
• Provide support and guidance to direct reports in order to achieve and complete key tasks

QUALIFICATIONS AND EXPERIENCE REQUIRED

• Matric
• Minimum 2-3 years’ experience managing a team of sales agents
• All experience must be in the telecommunications sector
• Experience must include B2B sales within the telecommunications industry
• Experience with closing medium to large size business deals
• Experience with negotiating deals at exec level in the client’s environment

BEHAVIOURAL AND COMPETENCY REQUIRED

• Organised
• Systematic
• Accountable
• Honest
• Analytical
• Logical
• Display Emotional Intelligence
• Process Drive
• Leadership abilities
• Positive Personality
• Strong interpersonal skills
• Quick thinker

Salary: A Lucrative CTC is on offer.

Contract type: Fixed term contract until December 2024

NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors