Sales NCA & Migration Intern at Sage

• We are seeking a motivated and dynamic Sales NCA & Migration Intern to join our sales team.

What will the programme look like?

• As an intern you will be working closely with our Sales colleagues in the Medium and Small segment with quoting & administrative duties, which will include assisting with sales processes such reviewing all opportunities before quoting. Check that correct tax country and branch are specified. Check that the Sales GP on CRM is calculated correctly, creating of new opportunities on CRM, Email queries to address and respond, Typing of quotations, Follow up with customers to confirm receipt of quotes, Phone customers to confirm appointments, cold calling potential customers, researching their company’s products or services, loading opportunities on various systems.

Key Responsibilities    

Summary of the Role

• You will do a search on CRM and Salesforce to see if an opportunity already exists. If it does, they will just drop the quote on the open opportunities. If there is nothing, the intern will open the opportunity in Salesforce & CRM, drop the quotation on both systems and phone the customer to confirm receipt of the quotation.
• Forecasting/ACV values/Commission to BP’s, remains the responsibility of the sales colleague as well as any other communication and stage progress on the systems.
• In the case of an opportunity needing to be loaded on Smart sheets, the intern needs to be notified that they must load it in Smart Sheets. They will then do so. The confirmation email from smart sheet will be forwarded to the ASM to verify the data. The interns will not load it under their own names, but under the name of the opportunity owner.
• Will confirm appointments and when necessary, move out appointments for their Allocated ASM.
• Sit in on certain Sales Demos for exposure. ASMs to arrange.
• Assist with taking minutes during those meetings/demos when needed by their allocated ASM.
• Assist with Quotations for Runtimes.
• Redirect business related queries to the correct department that has incorrectly been directed to Sales.
• Load escalation webforms on behalf of clients.
• Assist ASMs to do research on clients.
• Assist in completing Due Diligence forms with the assistance of allocated ASM

What will make me successful?

• Must have a grade 12 matric certificate
• Must have a degree or diploma in Marketing / Business Management or any relevant qualification
• Must have no working experience
• Must not have completed any internship nor graduate programme
• Must be able to work on Microsoft Office
• CRM software knowledge will be an added advantage
• Must have a Clear Criminal record
• Strong customer service ethic and high attention to detail
• Strong trouble-shooting and excellent communication skills (both verbally and written)
• The ability to work within a team as a team player
• Always be up to date with changes and developments
• Cooperation and willingness
• Deadline driven and Ability to work under lot of pressure
• Conscientious, able to work with minimal supervision
• Ability to think outside the box.
• Teachable and hungry for knowledge