Sales Representative at Bridgestone South Africa (Pty) Ltd

Job Purpose

• Working as a team of Sales Representatives to ensure the success of the Customer Value Proposition by having a deep understanding of customer needs, ensuring that the customers have a single source of contact and providing quick responses within stipulated turnaround times.
• Achieve, top line and profitability targets for the region and to grow Otraco’s regional market share year on year.
• Otraco Southern Africa is a key part of Bridgestone’s strategy to enhance mobility solutions and tyre-centric services across all market segments. As part of Bridgestone's initiative to improve these services, the company recognized a need for specific mining services and enhancements within the mining sector. The acquisition of Otraco Southern Africa, with its expertise in tyre management systems, creates a valuable opportunity to expand and strengthen Bridgestone's mobility solutions in this important market.

Responsibilities:

• Achieve 100% of sales budget in both units and profitability.
• Monitor and analyze sales performance by channel and branch.
• Continuously increase sales per customer family and product category.
• Build and maintain trust-based relationships with customers through proactive support.
• Conduct marketing and promotional activities to drive sales.
• Identify, qualify, and develop new business opportunities.
• Investigate and resolve product-related problems and customer queries.
• Collect and analyze market data to understand customer behavior and competitor strategies.
• Compile and report on dealer activity, pricing trends, market changes, and channel performance.
• Provide technical product support, manage customer complaints, and assist with onboarding and admin procedures.

Qualifications & Experience Required

Education, Master, other certification:

• Grade 12 National Senior Certificate.
• A valid and appropriate light vehicle driver’s license (South African Code 08).
• Bachelor's degree in Sales, Marketing, or Business Management

Experience (years):

• At least 3 years in a similar role and 2 years in junior management.
• Strong financial acumen, including basic understanding of Profit & Loss and Balance Sheets.
• Must be self-driven, resilient under pressure, results-oriented, and possess a strong work ethic.
• Strong communication, decision-making, planning, and leadership skills, with the ability to inspire and drive performance.

Skills:

• Proficient in MS Office at an intermediate level.
• SAP knowledge and a technical/mechanical background are advantageous.
• Organizational and time management abilities.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Customer service orientation.
• Basic problem-solving skills
• Confidentiality and professionalism.
• Ability to handle multiple tasks and prioritize work effectively.