In today’s volatile market, companies’ successes are dependent on a robust distribution channel that is able to provide a framework to deliver their goods effectively. The Value Group, with over 3 decades experience in supply chain solutions, has become the supply chain partner of choice for many of South Africa’s leading brands. The Value Group was fo...
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To identify, recruit, grow, and retain Key customers in the Free State region, ranging from spaza shops to forecourts and wholesalers, by building strong strategic relationships, driving sales and margin growth, and effectively managing debtors within the customer base.
Key Responsibilities
Identify and recruit new customerswithin the assigned region, achieving agreed monthly and quarterly acquisition targets
Maintain and grow the existing customer baseto meet or exceed set sales volume and margin growth objectives
Build and nurture strong customer relationships, ensuring regular contact and high satisfaction scores
Manage customer creditto keep debtor days within agreed limits and achieve on-time payment targets
Conduct regular customer calls(minimum set number per week), including order-taking and presenting new product lines
Monitor, record, and report customer feedbackto management for continuous improvement
Deliver excellent customer service, resolving queries within agreed turnaround times
Execute business strategiessuch as marketing campaigns and promotional activities, tracking performance against campaign objectives
Minimum Requirements
Grade 12 (Matric)
Minimum 5 years’ experience in a sales role within the FMCG sector
Proven track record as a successful sales representative
Excellent verbal and written communication skills
Valid driver’s license and willingness to travel extensively
Tech-savvy, with proficiency in using CRM systems, MS Office, and mobile sales tools
Skills Required
Solid knowledge and understanding of the FMCG market and its dynamics
Strong selling skills with a proven ability to close deals
Excellent negotiation skills to secure mutually beneficial outcomes
High resilience and persistence in achieving targets
Active listening skills to understand customer needs and concerns
Clear and confident communication, both verbal and written
Proven ability to build and maintain strong business relationships
Entrepreneurial mindset with a proactive, opportunity-driven approach
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