Sales Specialist at Amrod

Minimum Skills and Knowledge Required

• Standard 10 / Grade 12 or equivalent.
• Minimum of 2 to 3 years’ experience in a similar position.
• Experience in a corporate gifts environment will be advantageous.
• Above average verbal and written English communications skills to communicate professionally with customers and internally, both telephonically and by email.
• Computer literacy (MS Office).

Key Performance Area

• Stand In for all the different levels of Account Managers should they not be in on the day
• Resume all their daily functions on your stand in days (uphold CAP – consistency/ accountability/ professionalism)
• Provide a detailed hand over report to the relevant Account Manager upon each completion of the sit-in.
• Ensure all Account Manager objectives are upheld.
• If all Account managers are in, you will be allocated to assist Account managers.
• Provide professional assistance and information as well as solutions to clients
• Follow-up on all outstanding work on a daily basis and ensure all emails are attended to within the specified timeframe.
• Follow-up on layouts/ or other departments and liaise with clients as required.
• Monitor production timelines.
• Generate quotations, job cards, correspondence, etc., in required format.
• Protect the integrity of the company at all times.
• Adhere to health and safety requirements and ensure compliance at all times. 
• Assist in other positions and departments in accordance with operational requirements.
• Maintain and improve housekeeping and hygiene standards within department.