As a global leader in power and automation technologies, ABB in Africa provides solutions to improve the efficiency, productivity and quality of our customers’ operations while minimizing environmental impact
ABB is one of the world's leading power and automation engineering companies that provide solutions for secure, energy-efficient transmission and dis...
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Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place.
Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts.
Preparing and analysing regular statistics (e.g., forecast) using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management.
Qualifications for the role
You enjoy working with relevant sw tools and methodologies and the Marine and Ports market on an international platform
Ability to demonstrate your experience in supporting internal and external customers.
Must have a Matric certificate
You have 3 to 5 years of experience in administration and back-office sales support, possess an enhanced knowledge of Microsoft Office and SAP
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