Sales Support Consultant - Sustainable Buildings at Rubicon Energy & Automation

Sales Support Consultants responsibilities:

• Fulfill support functions to sales consultant and their duties
• Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
• Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
• Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
• Schedule regular calls to customers
• Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
• Maintain high customer satisfaction ratings that meet company standards
• Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
• Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly follow-up's
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively

Role requirements are:

• Matric/NQF4 equivalent essential
• Proven track record of at least 2-3 yrs as a Sales Support Consultant
• Engineering technical sales support background an advantage
• Computer literate
• Effective written and verbal communication skills
• Presentable and professional
• Driver's Licence advantageous
• Time management skills / flexibility
• Multitasking and ability to work independently
• Bi-lingual, English and Afrikaans