SAP Authorisations Consultant at Mediro Recruitment

Description

• Applications operations support for Authorisations.
• Providing 1st level support to users; adhering to documented processes.
• Providing 2nd level support to processes where documented.
• Recording, routing and monitoring all reported incidents using ITSM to the client’s incident management process.
• Liaising with other fix groups and other plant based or central support organisations within the clients.

Taking ownership of incidents reported by users, through to resolution.

• Adhering to the client’s documented escalation processes:
• Carrying out regression testing.
• Interact with consultants of other modules.
• User interface transactional solutions.
• In the course of normal duties, identify and report discrepancies in documented processes.
• Manage general queries in a timely and professional manner.
• Recording ALL incidents using the client’s standard toolset.
• Use of the client standard knowledge database tools (currently Primus).
• Monitoring logs for user queries.
• Liaise with development/team leads on user’s access requirements, new transactions, role creation etc.
• Enforce SAP security and SAP development guidelines.
• Provision of technical security and authorisations support and guidance to both the business and the SAP support teams.
• Delivering security and authorisations support for new project releases.
• Responsible for ensuring prompt resolution of security and authorisations incidents.
• Provide support to user departments in achieving the approved company authorisation objectives.

Ensure user and role creation is done in accordance with client’s group standards and guidelines.

• Provide user support in understanding processes related to SAP Authorisation.
• Responsible for ensuring SAP security compliance to internal controls and good practice implementation in SAP authorisation policies to mitigate business risk.
• Ensure that agreed company policies and procedures are adhered to.
• Ensure user appreciation of the principles of system development.
• Provide assistance to users in evaluating system proposals.
• Ensure that team members adhere to the IT Application methodology and standards.

Minimum Requirements

Essential Skills Requirements:

• Fiori Launchpad and Administration:
• SAP Authorization in all modules SAP ERP, SAP Fiori.
• Extensive experience in Applications Operations.
• MS Excel (Strong Formula knowledge).
• Good understanding of system landscape to design adequate and governance compliant to secure role design and user provisioning.
• Proven experience roles design, and support within an SAP environment.
• Good problem-solving capabilities are necessary to investigate and propose alternate solutions for compliance conflicts.
• Create Tiles/Catalogues/groups.
• Good understanding of Fiori concept.
• Strong SAP Trace analysis.
• Strong Basis authorisation Object knowledge.
• Strong Excel skills (formula’s).
• SAP Role creation with tiles/catalogues and auth. Requirements.
• Applications operations support for Authorisations. NBK/IBV Tasks.
• Share knowledge and business process with team members to ensure that handover of tasks is a simple and effective one.
• S/4 HANA and Fiori:
• Role Design.
• Role Build (Role changes/new roles (single and Composite).
• 2nd Line Support.
• All IBV Functionality (Client’s Specific tool).
• Transport creation (with CHARM Solution Manager/Focus Build).
• ITSM change ticket creation.
• JIRA/Confluence.
• Advantageous Skills Requirements:
• JIRA/Confluence knowledge advantage (Agile).