SATIC- SAP Tower Lead - JHB at PricewaterhouseCoopers (PwC)

Role Summary:

• Provide accurate and timely data and insight on the SAP Tower to support the operation of the SADC, including utilisation, availability, hot skills, engagement management (bookings) etc.
• Qualifications / Certifications required:
• BSc/Bcom in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus. 
• SAP Certified 

Experience required:

• Minimum 10 yrs experience of building, maturing and running an offshore / remote SAP delivery centre that provides both transformational (build) and support services (run)
• Demonstrable experience of taking operational responsibility for a SAP capability tower in the context of the overall centre
• Demonstrable experience of driving a programme of continuous improvement within the capability tower to increase the quality and efficiency of the service provided to the territories  
• Strong, broad experience across all SAP S/4HANA modules and other related SAP products (candidates with only legacy (non S/4HANA) SAP experience will not be suitable)
• As required, able to work with in-territory client pursuit / engagement teams to co-create client proposals / solutions that utilise SADC staff
• Extremely well networked and respected in the local SAP workforce community ("Resource magnet")
• Strong alliance relationships with SAP and other strategic technology partners in South Africa

Responsibilities of role:

• As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
• Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
• Spot opportunities to create value propositions.
• Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
• Promote and encourage others to value differences when working in diverse teams.
• Influence and facilitate the creation of long-term relationships which add value to the firm.
• Uphold the firm's code of ethics and business conduct
• Build and manage a team of technology professionals to support the delivery of SAP-related solutions for our clients
• Use your network and market presence to attract and recruit high quality professionals to work within the SADC
• Oversee the execution of a tailored development programme to ensure team members develop, maintain and grow their skill sets in line with the demands of the business, including professional certifications and external qualifications.
• Develop close relationships with the territory stakeholders to ensure alignment between demand and supply, maintain quality and drive utilisation of resources.

Skill sets required & role related attributes:

• Affinity to work with quantitative data, good analytical skills
• Ability to work within a fast-paced and unstructured environment. Must be able to multi-task and effectively and continually prioritise 
• Service-oriented attitude, proactive thinker, networker, information seeker, team player 
• Excellent time management, communication and organisational skills 
• Extensive knowledge of relevant computer software eg. Microsoft and Google Suite
• Willingness and interest to frequently interact with and reach out to Partners, Directors and the team 
• Ability to interact efficiently with senior members of the firm across multiple time zones