Scrum Master at Capitec Bank

Purpose Statement

• To Provide guidance to self-organising feature teams to operate more effectively within the bank by:
• Ensuring the optimal use / application of Agile practices and tools, and 
• Driving the continuous improvement and Agile maturity of the feature teams during the facilitation of Agile ceremonies (including sprint planning, stand-up, retrospective and review). 

Experience
Minimum:

• Experience being a Scrum Master for at least 3 years
• Proven experience in the application of one or more of the following:
• Agile values and principles;
• Scrum principles, practices and theory 
• Kanban principles, practices and theory 
• Agile techniques (i.e. User Stories; ATDD (Acceptance Test Driven Development); ; TDD (Test Driven Development); Continuous Integration; Continuous Testing; Pair Programming; Automated Testing)
• Configuration tools (i.e. JIRA; Confluence etc.)

Ideal:

• Experience being a Scrum Master for a software development team that was diligently applying Scrum principles, practices, and theory.
• Relevant other Agile certifications (i.e. SAFe, PMI-ACP, ICA-ACC, CAL etc.) 
• Experience as part of an Agile software delivery team in one or more of the following roles:
• Project / Programme Management
• Business Analyst
• Architect
• Software Development
• Product Owner

Qualifications (Minimum)

• National Certificate in Grade 12 National Certificate

Qualifications (Ideal or Preferred)

• Certification in Scrum or Kanban (CSM, KMP, PSM I)

Knowledge
Minimum:

Must have detailed knowledge of:

• Documented patterns and techniques related to the Scrum approach (i.e. Planning, Reviews and Retrospective formats, removal of impediments and handling of bugs, etc.)
• Group facilitation approaches (i.e. conflict resolution, effective team work, etc.)
• Experience applying Agile methodologies: i.e. Scrum, Lean and Kanban,
• Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
• Must have in-depth understanding of all the Agile values and principles as well as roles  in order to work well together with the team and stakeholders
• Good knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

Ideal:

• Capitec environment and Capitec Recipe.

Skills

• Communications Skills
• Project Management Skills (Methodolgy Specific)
• Consultation skills
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Presentation Skills
• Problem solving skills
• Analytical Skills
• Attention to Detail
• Planning, organising and coordination skills

Competencies

• Persuading and Influencing_Negotiating Agreements
• Creating and Innovating_Displaying Creativity
• Analysing_Evaluating and Implementing Ideas
• Creating and Innovating
• Analysing
• Presenting and Communicating Information
• Planning and Organising
• Presenting and Communicating Information_Communicating Effectively
• Analysing_Thinking Broadly
• Presenting and Communicating information_Presenting and Public Speaking
• Analysing_Solving Complex Problems
• Planning and Organising_Managing Resources
• Analysing_Using Math
• Analysing_Working with Financial Information
• Analysing_Critical Thinking
• Analysing_Testing and Troubleshooting
• Analysing_Reading Effectively
• Planning and Organising_Coordinating Project Activities
• Creating and Innovating_Developing Plans
• Planning and Organising_Driving Projects to Completion
• Planning and Organising_Prioritising and Organising Work
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks_Maintaining Work-Life Balance
• Working with People
• Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
• Persuading and Influencing_Making Convincing Arguments
• Coping with Pressures and Setbacks_Managing Stress
• Working with People_Sharing Information
• Adapting and Responding to Change_Adapting to Change
• Delivering Results and Meeting Customer Expectations_Serving Customers
• Adapting and Responding to Change_Acting as a Champion for Change
• Relating and Networking_Managing Political Situations
• Working with People_Resolving Conflict
• Relating and Networking_Creating and Maintaining Networks
• Working with People_Adapting to Others
• Relating and Networking_Establishing Relationships
• Working with People_Showing Caring and Understanding
• Deciding and Initiating Action
• Relating and Networking_Interacting with People at Different Levels
• Adapting and Responding to Change
• Persuading and Influencing
• Adapting and responding to change_Working with Diverse Populations
• Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
• Working with People_Teaching
• Coping with Pressures and Setbacks
• Working with People_Demonstrating Appreciation
• Adapting and Responding to Change_Supporting Change
• Working with People_Demonstrating Self-Insight and Awareness
• Relating and Networking
• Working with People_Attentive Listening
• Working with People_Building and Supporting Teams
• Deciding and Initiating Action_Acting Decisively
• Working with People_Assessing and Understanding People
• Working with People_Managing from a Distance
• Coping with Pressures and Setbacks_Displaying Confidence and Composure
• Persuading and Influencing_Making a Strong Impression
• Working with People_Supporting Coworkers
• Deciding and Initiating Action_Making Accurate Judgments and Decisions
• Adapting and Responding to Change_Working with Ambiguity
• Coping with Pressures and Setbacks_Demonstrating Tenacity and Perseverance
• Deciding and Initiating Action_Demonstrating Initiative
• Delivering Results and Meeting Customer Expectations_Championing Customer Needs

Conditions of Employment

• Clear criminal and credit record
• Ability and willingness to work in an open plan environment
• Willingness to work or be available overtime and / or weekends if required
• A valid driver's license and own vehicle is preferred
• Willing and able to use own home as a formal office / base of operations (including space for ad hoc storage of paperwork, stock, etc.)