SEM Industry Representative at Caterpillar Inc.

Job Purpose:

• To consult with dealers to market Caterpillar products and services and assist in the development of dealer sales capability.  

Duties will include, but limited to:

• Counselling dealers in developing increased human performance capability.
• Providing guidance on existing and potential customer service issues and improvement measures within one industry.
• Assisting dealers on forecast, sales/rental/used strategy planning and sales techniques.
• Supporting rollout of new products (e.g., products, parts, customer service agreements, other service products).
• Analysing and communicating marketplace and competitive activity to Caterpillar personnel and dealers.
• Analysing product application, configuration and utilization that provide the best solution for a customer.
• Assisting dealers with business planning within one industry.
• Assisting to create and promote programs that increase sales while maximizing price realization; and continuing to develop required proficiency level in the specified foundation competencies and skills.

Background/Experience:

• A completed 3-year qualification or a degree/equivalent experience. 
• 4 to 6 years prior experience in field assignments and have demonstrated the ability to work independently.
• Excellent business acumen skills with the ability to influence others in the work group, dealer personnel and customers.
• Demonstrates the ability to work on larger scale, more complex assignments and provides direction to lower-level reps on project assignments.

Required Attributes:

• Strong communication- and leadership skills.
• Fluent in English
• Demonstrates the ability to work independently and on larger scale, more complex assignments.
• Has the ability to think critically, analyze data, make difficult decisions, and solve complex problems.