Sen Specialist: Technical Support (Enterprise Data Warehouse) at The South African Revenue Service (SARS)

About the Position

• SARS is looking for a highly skilled, experienced, results driven Senior Specialist with strong data technical skills who is highly competent in Enterprise Data Warehouse (EDW) development and planning. S/he is inspiring with ability to work with great teams and contribute towards our higher purpose and service orientation. S/he will be part of a team that does support for SARS EDW to ensure that business can deliver on their critical business reporting.

Job Purpose

• To provide advice and support on architectural design strategies in order to achieve business objectives.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) Information Technology AND 8-10 years' experience in EDW environment, of which 3-4 years ideally at operational specialist level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 15 years EDW experience.

Job Outputs:

Process

• Ensure that processes are automated where appropriate, optimised and suitably scalable.
• Develop integrated solutions based on features, capabilities and adhoc architectural systems.
• Design new systems and system changes to meet business requirements.
• Apply and utilise IT related systems in a manner that contributes to efficient and effective service delivery and optimised quality.
• Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
• Combine applied and theoretical knowledge, to know and understand the theory and principles underpinning a particular discipline(s).
• Enhance processes and drive process optimisation to increase efficiencies of the functional area.
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

Behavioural competencies

• Honesty and Integrity 
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• System Thinking
• IT Strategy and Planning
• Functional Policies and Procedures
• Reporting
• Business Knowledge
• Efficiency improvement
• Application Development and Maintenance
• Database Design and Management
• IT Knowledge
• Business IT Systems
• Computer Literacy
• Process Design and Improvement