Senior Account Manager at Avatar International

Duties 

Client Management: 

• Assumes responsibility for the smooth and efficient running of the account(s) – operationally, creatively, and financially and for inspiring the highest standards and ensuring quality agency output
• Has a good understanding of the client's business and the key broader factors, challenges, and trends shaping their market and categories, leveraging these insights and knowledge to engage in broader business dialogues 
• Writing inspiring and accurate briefs / debriefs and displaying a keen interest in the conceptualizing of the work and development of campaigns
• Actively manages project/job timelines, client queries, expectations, and requirements and timeously red flags any challenges of delivery by monitoring progress on work outputs
• Builds strong and enduring relationships with clients and making a positive impact on our business and theirs
• Driving a culture of creativity and making an impact within the agency
• Ensure that contact, status reports, marketing communication, etc are compiled and distributed timeously
• Assisting seniors on the portfolio with assigned tasks and deliverables   

Finance: 

• Working understanding of client contract / retainer / in-scope / out-of-scope / WIP / forecasting of client billing / income budgets
• Assists with timeous and accurate billing processes, ensuring that preparation and presentation of accounts are executed, invoices are checked against quotes and budgets, and all CEs / POs are billed timeously and before jobs are closed
• Contributes to good financial management, growing projects, managing scope creep, and assisting with meeting overall profit margins and targets
• Ensures timesheets are always up-to-date and accurate 

Operations: 

• Builds respect and loyal commitment of team members, other departments, and of the agency as a whole
• Champion the agency’s philosophy of brilliant basics and imaginative provocation
• Report to line manager on client health, financials, operational challenges and opportunities 
• Contribute by effecting innovation that builds a positive agency culture and work environment through collaboration and knowledge sharing 

Requirements

Qualifications & Experience

• Qualification in relevant field
• Must have a minimum of 3 years of working experience in the marketing, advertising, digital, or communications industry
• Must be an adrenaline junkie with high attention to detail and ability to manage multiple projects
• Must possess a good understanding and experience in advertising, strategy, and production processes
• Has a working knowledge of the ASA Advertising Code and Consumer Protection Act