Strategic Business Development Manager at DHL

• Participate in design and ensure implementation of the business development strategy to generate additional business, maximize profit and grow market share for a defined geographic region in line with business strategy, financial objectives, Group guidelines and policies. DHLGlobal Forwarding has an opening Strategic Business Development Manager  in Johannesburg, South Africa. Join us in connecting people and improving lives!

In this Strategic Business Development Manager  Position

• Execute targeted sales campaigns aligned with market trends while maintaining a personal sales plan focused on new business acquisition and growth
• Initiate and establish relationships with targeted prospects
• Build rapport and trust with customers by understanding their business and market dynamics
• Win and develop large-sized customers through prospecting and a consultative selling approach
• RFQ ownership supported by the local bid management team
• Deliver compelling proposals, quotations and bids that address customer requirements and provide value
• Monitor revenue generation, profit/ expense objectives and coordinate market and customer growth and retention rate
• Support smooth onboarding of new clients, including credit setup, rate loading and operational instructions
• Support customer retention through collaboration with Products teams, Route Development Managers and local branch management.
• Understand key trends and developments impacting business and identify change needs in business development plans
• Share insights on market trends, competitor activity and customer feedback with internal teams
• Promote DHL’s green logistics solutions as part of the customer value proposition
• Support DHL’s compliance and sustainability initiatives by integrating responsible practices into sales activities

Stakeholders:

• Influence others within own job area regarding IKO’s, practices and procedures
• Support and interact primarily with colleagues of own function
• Develop strong, trusting relationships with business leaders across DPDHL
• Develop a network of contacts to build relationships and strengthen organisational, product and market knowledge
• Advise customers and key stakeholders on processes, systems and tools

Key Success Measures

• Achievement of personal sales targets, inclusive of GP and volume growth
• Perform all aspects of the sales process and update all activities of our CRM system
• Active management of the sales pipeline, ensuring accurate forecasting
• Consistent execution of sales processes and achievement of IKO’s across the portfolio

Management Responsibility

• Individual Contributor

Now, here is what we need from you!

• Broad understanding of the freight forwarding industry 
• Excellent presentation and communication skills 
• Outstanding negotiation skills and the ability to focus on outcomes. 
• Proven ability to build and manage relationships. 
• Ability to champion cooperation and partnership to provide integrated solutions to problems 
• Sales forecasting and stakeholder management 
• Account Management 
• Cross selling and customer value proposition.
• Experience: More than 6 years
• Education: Bachelor’s Degree