Clockwork Media is a content and communications agency based in Johannesburg South Africa. We specialise in creating strategies that help brands to get the right message across. Reaching out to communities in a memorable way and measuring the impact on your bottom line is key to our success.
An independent award-winning agency with a unique approach, we foc...
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Full Client Relationship Management: Proposals, Quotes and contract management
Oversee ongoing client research, updates thereof and regular feedback on trends and opportunities to clients
Inform and educate the client in respect to the digital marketing opportunities available to drive increased conversions
Ensure that all departments are delivering in accordance with client expectations.
You will plan, co-ordinate and control the entire digital production process, ensuring that all services are delivered efficiently and cost effectively.
You will accurately monitor and record all workflow processes and juggle schedules to ensure the best productivity is achieved, while ensuring absolute client satisfaction at all times.
You will be accountable for service delivery in accordance with the highest standards, while continuously implementing quality-controls across all aspects of digital production.
Requirements
Must have at least 5 years’ polished and professional experience having worked as an account manager within a busy agency, where you have managed multiple clients simultaneously.
Experience in measuring key performance metrics within the digital environment.
Experience with Google Analytics
Experience with Web Development projects and Innovation
Should have a strong understanding of Search Engine Optimisation, Paid Media & Social Media marketing.
Should be able to work as part of a team and in a high-pressured environment with various deadlines.
Must be very detailed orientated and should have an excellent customer service delivery track record.
Must be exceptionally well presented, with an excellent command of the spoken and written English language.
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