Senior Admin Clerk: Claims Processor at The Department of Employment and Labour

REQUIREMENTS:

• Grade twelve Certificate. No experience required.
• Knowledge: Department of Labour and Compensation Fund business functions.
• Directorate or sub-directorate goals and performance requirements.
• Compensation Fund Services.
• Compensation Fund Value Chain and business processes.
• Relevant Fund policies, procedures and processes.
• Human anatomy/Biology. Medical terminology.
• Stakeholders and customer.
• Customer service (Batho Pele Principles).
• Fund values. Required IT knowledge.
• IT Operating Systems.
• Risk awareness. COIDA Act, Regulations and Policies.
• DPSA guidelines on COIDA. COIDA tariffs.
• Technical Knowledge.
• Skills: Required Technical Proficiency.
• Business Writing Skills. Required IT Skills.
• Fund IT operation systems.
• Data capturing. Data and records management. Telephone Skills and Etiquette.

DUTIES:

• Handle claims registration documentation.
• Prepare for adjudication.
• Prepare for medical claims processing.
•  Render administrative duties.