Senior Administration Officer: Cleaning Services at The Government Pensions Administration Agency (GPAA)

Qualification/s Requirements

• A relevant B. degree / N Dip / B Tech or equivalent three-year qualification (with minimum 360 credits) coupled with a minimum of 3 years in the relevant field of which 2 years must be supervisory or relevant five (5) years’ experience.. Computer literacy that includes Microsoft packages. Knowledge of media employee benefits. Knowledge of client relations management.

Key Performance Areas

The incumbent will be responsible for a wide variety of tasks which includes the following but not limited to:

Supervise the provision of cleaning services in the organisation:

• Interpret the cleaning service level agreement and ensure implementation of deliverables;
• Conduct day-to-day inspections to ensure general cleanliness of the building and equipment.
• Report and follow up on any issues related to cleaning service.
• Ensure compliance with all health and safety guidelines.
• Liaise with cleaning service provider on issues relating to day and periodic cleaning, hygiene and pest control services;
• Monitor the progress and quality of the work performed by various cleaning teams;
• Ensure compliance with Industry legislation, regulations and procedures;
• Ensure that garbage receptacles are emptied as scheduled;
• Ensure that cleaning equipment is always stored safely.

Supervise Garden, Indoor Plants and Fresh Flower service:

• Ensure that grounds are mowed, trimmed and plants are well maintained;
• Ensure that indoor plants are maintained on a weekly basis;
• Ensure adherence to Health and Safety regulations by contractor employees;
• Conduct monthly audits on chemicals used to ensure that they are environmentally friendly

Implement other soft services related contracts:

• Ensure that all office are provided with water cooler services.
• Ensure that all waste receptacles are cleaned in offices;
• Ensure adherence to agreed service levels.
• Verify contents of service contracts.
• Check contractor invoice for accuracy;
• Conduct contractor performance assessments and monthly;
• Report on contractor performance

Supervision of the staff:

• Allocate work according to skills and competencies of subordinates.
• Manage staff performance.
• Develop, train and coach.
• Maintain discipline.
• Ensure that subordinates are informed about changes in work environment or management decisions