Senior Administrative Officer SDTM1410-2026 at City of Tshwane

Job purpose

• To provide administrative support and assist in the supervision of the rental management section

Appointment requirements

• Grade 12
• At least two years’ experience in a rental administration environment 
• SAP financial knowledge and experience will be an added advantage
• A valid Code B driving licence
• Computer literacy
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost

Personal attributes and/or competencies

• Being energetic, proactive and highly motivated with strong leadership abilities; excellent listening skills; ability to manage and resolve conflict effectively and professionally; computer literacy with experience in records management, filing systems and general administrative procedures; ability to work efficiently under pressure while maintaining accuracy and attention to detail; strong written and verbal communication skills with the ability to interact effectively with diverse stakeholders; ability to be committed to service excellence and treating residents, colleagues and clients with courtesy, respect and professionalism at all times; excellent telephone etiquette and customer service skills; sound understanding of human settlements and local government processes and procedures

Primary functions

• Assist with and supervise all property, facilities, tenant and beneficiary management functions, including the management of lease agreements and rental payments
• Provide administration and management of all rental tribunal functions
• Assist in investigations and prepare reports to respond to court orders and Chapter 9 Institutions matters
• Provide efficient supervision and administrative support
• Provide supervision and administration of human resources matters
• Ensure filing and safekeeping of documents
• Supervise the work of administrative officers and subordinates
• Compile agenda and minutes of meetings and write reports through consultation with the manager
• Implement and ensure compliance with relevant policies, administrative systems and procedures
• Supervise all logistical and administrative matters
• Supervise the opening of unit files and municipal services accounts for beneficiaries and consumers
• Perform other administrative duties and assist other regions and offices as and when instructed by superiors