The vision of the Gauteng Department of Infrastructure Development is to be the trusted provider of integrated and smart public infrastructure and property management solutions that transform the spatial landscape and improve the quality of life of the citizens of Gauteng.
The new mandate and strategy of the Department are the priorities focused on the fo...
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Senior Administrative Officer: Strategic Planning and Service Delivery
An undergraduate qualification at NQF Level 6 or 7 in Public Management/ Social Sciences/ Business Administration as recognized by SAQA. A minimum of 3 years’ experience of which 2 years should be at supervisory level. A valid driver’s license.
Duties :
Provide support on the development of the Departmental Strategy and Annual Performance Plans. Provide logistical support for the convening of Departmental Strategic Planning and Annual Performance Plan sessions.
Consolidate branch inputs for the development of the Departmental Strategic Plan. Provide support in the development and consolidation of the Departmental Operational Plan.
Coordinate the submission and analysis of quarterly reports, annual reports and budget vote documents. Analyse organisational performance and provide strategic inputs.
Coordinate the preparation of service standards and Service Delivery Improvement Plans. Measure customer satisfaction and report findings.
Coordinate inputs into the Service Delivery Improvement Plans and Programmes. Provide support with Batho Pele Change engagement interventions as per DPSA guidelines.
Coordinate and facilitate implementation of the Departmental OMF Deliverables. Provide document management services. Compile draft submissions and other correspondences for the unit. Provide logistical support services for meetings, workshops and seminars.
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