Senior Associate: Product at Nedbank

Job Purpose
This Product Management role is aligned to the CIB Transactional Services Digital Transformation, Transactional, Global and Working Capital strategic growth initiatives. This role is accountable for elements of target market analysis, understanding juristic client needs, design innovation, building, testing, and delivering product value, driving change management and product financial management through revenue generation, and driving efficiencies to achieve Headline Earnings.

Job Responsibilities

• Analyse, describe, and justify proposed solutions in business case terms. 
• Conduct research to generate new product ideas.
• Document and drive the implementation of value-adding juristic online domestic payment enhancements.
• Prioritise and drive implementation thereof and build effective change management plans with stakeholders to assist in client usage of new functionality.  Plus ensure effective testing of the new functionality and changes made. 
• Own and drive MIS generation, reports and composing client value propositions required to enable sales to easily identify cross sale opportunities, identify revenue leakage, trend analysis and monthly reporting. 
• Working with a group to identify alternative solutions to a problem.
• Building and maintaining effective relationships with internal and external stakeholders.
• Sharing information in different ways to increase stakeholders understanding.
• Communicating both internally and externally.
• Collaborate with business partners through appropriate forums to ensure sound relationships are built.
• Ensure the achievement of balance sheet deliverables by driving profitability according to the allocated targets.
• Create a client service culture through various required interventions.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc).
• Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Post Graduate degree in IT or Engineering

Essential Certifications

• Industry/ Product specific

Minimum Experience Level

• 5-8 years in a product and/or project management role

Type of Exposure

• Built and maintained stakeholder relationships
• Completed Reports and Achieved Budgets
• Built a high performance culture
• Designed Workforce Planning Solutions
• Developed and Implemented Communications Strategy
• Improved Processes and Culture
• Managed Transformation & Innovation
• Managed Financial and Business Results
• Managed Governance
• Managed Process Results
• Managed Relationships
• Managed Self and Team
• Managed budget
• Supported Transformation, Change and continued Improvement
• Provided operational support for Governance, Compliance and risk based assurance

Technical / Professional Knowledge

• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Decision-making process

Behavioural Competencies

• Customer Focus
• Decision Making
• Facilitating Change
• Influencing
• Innovation
• Technical/Professional Knowledge and Skills