Senior Channel Manager (Introducer Network) - Global at Believe Resourcing

About this role:

• Our client's Global Sales team is hiring a Senior Channel Manager to develop, manage and nurture relationships with key introducers in our client’s CX business (Customer Experience). Introducers are an important source of inbound business for our client - through this new role, their client vision is to build a network

Minimum requirements (Qualifications and Experience)

Education and Experience

• Bachelor's degree, preferably with a focus on the Business field. A post-graduate management degree such as PDM or MBA is an advantage.
• 5+ years' experience in enterprise sales and/or related experience.
• Experience with preparing documents and presentations for RFIs/RFPs.
• Previous experience in the CX industry is an advantage.
• Preferred – demonstrated previous experience in managing a revenue-generating partnership network.

Key Responsibilities:

• Create an introducer network by identifying relevant introducers, brokers, and influencers vendors in the CX landscape.
• Negotiating and secure commercial agreements with this network.
• Establish our client’s credibility as a trusted provider of outsourced CX services with technology partners and build trusted relationships so that our client becomes a top tier recommendation amongst our introducer networks.
• Work alongside the global sales team on opportunities referred to the client by the introducer network to ensure partner relationships are maintained and improved through the sales process.
• Manage partner revenue share and incentive programs to ensure payments are made on time and in adherence to commercial terms established with the introducer network.

Behavioural (Desirable):

• Confident and persistent.
• Likeable, sociable, and outgoing.
• Ability to create and nurture relationships with potential partners and customers.
• A good judge of character.
• Good negotiator.

Skills:

• Ability to understand and evaluate commercial agreements and negotiate terms with partners.
• Excellent verbal and written communication