Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Sep 26, 2025
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • The Faircape Group is an independent development and property management company with more than 30 years of success in the industry. We incorporate free standing homes, sectional title units, as well as mixed use residential and commercial buildings. The recent acquisition in joining the retirement sector has seen the Group grow beyond expectation. We are a ...
    Read more about this company

     

    Senior Collections Clerk

    We Offer:

    • Quarterly performance bonuses – Your results are rewarded.
    • Competitive market-related salaries 
    • Long service leave – We value and reward loyalty.
    • Onsite Barista – Free coffee to keep you energised ☕
    • Subsidised vending machine snacks – Quick, affordable treats on demand.
    • Discounted internet (ISP) packages – Stay connected for less.
    • Flexible working hours (06:30 – 18:30) – Find your ideal work-life balance.
    • Subsidised parking – Hassle-free commuting.

    Key Responsibilities

    • Managing the Full Collections Cycle – From issuing statements and reminders, to negotiating payment terms and securing settlements.
    • High-Volume Account Management – Overseeing 150–250 active debtor accounts daily with precision and efficiency.
    • Proactive Payment Chasing – Calling, emailing, and following up with overdue accounts to secure prompt payment.
    • Relationship Building – Creating a professional rapport with clients to encourage on-time payment and future compliance.
    • Negotiating Settlements – Structuring repayment arrangements that reduce overdue balances without compromising company policy.
    • Account Maintenance – Updating debtor profiles with accurate contact details, payment notes, and dispute logs.
    • Dispute Resolution – Investigating and resolving any account queries that delay payment.
    • Legal & Bad Debt Handovers – Preparing documentation for external collection agencies when required.
    • Performance Reporting – Producing accurate debtor ageing and collection performance reports for management review.
    • Compliance & Confidentiality – Ensuring all collections are carried out in line with company policies and regulatory requirements.

    Requirements

    Qualifications:

    • Diploma or Degree in Finance, Accounting, or a related field (advantageous).
    • Certificate in Credit Management or Debt Collection (beneficial).

    Experience & Knowledge:

    • Proven experience in a similar collections or debt recovery role.
    • Experience in Xero (advantageous).
    • Must have advance knowledge of Excel

    Skills & Attributes:

    • Proven ability to manage high-volume billing cycles accurately and within deadlines.
    • Excellent negotiation and problem-solving skills when dealing with overdue accounts or billing disputes.
    • Strong understanding of reconciliation processes and resolving discrepancies efficiently.
    • Ability to analyse debtor age analysis reports and implement effective collection strategies.
    • Strong customer service orientation with the ability to maintain professional client relationships while securing payments.
    • Ability to work independently and as part of a team to meet financial targets.
    • Exceptional attention to detail and organisational skills to manage multiple accounts and priorities.
    • Clear communication skills, both verbal and written, for liaising with clients and internal stakeholders.
    • Resilience and persistence when following up on outstanding payments.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Faircape Group on faircape.simplify.hr to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Faircape Group Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail