Senior Cutover Analyst at Dentons

Key Deliverables

• A detailed Cutover plan, which follows the cutover strategy agreed by all stakeholders, and includes the key deliverables and considerations that the various teams need to work towards and within, respectively
• Working collaboratively with all leaders in global and regional project teams you will build a detailed cutover plan of global components. The plan should include (but is not limited to):
• Detailed plans and timelines for Rehearsal activities e.g. Technical Dress Rehearsal, Cutover Dress Rehearsals o Cutover Management tools and processes e.g. Handoff procedures, communications plans, roles and responsibilities, etc.
• Using the global cutover plan as a “template” you will work with each region in scope to develop a detailed cutover plan for each region’s specific cutover requirements
• Produce Cutover Run Books for the global team and use these as a template for the regional cutover runbooks
• Detailed Cutover runbooks for each region in scope
• Some of the key components of the cutover plan include (but are not limited to):
• A set of entry criteria into the key rehearsal ceremonies that each region will need to execute to verify readiness
• Processes and procedures for ‘closing down’ legacy systems prior to cutover, specific to each region
• Interim Operating procedures that regional user teams will use to manage the “black out” period
• Processes and procedures for restarting all systems and processes at the appropriate point of cutover
• Definition of rollback plan and all associated collateral
• Dress rehearsal rollback plan
• Dress rehearsal updating of the cutover plan
• Restore from back up runbooks
• Identification and tracking of all key rollback decision points and criteria to be measured

Key Responsibilities

• Working with the cutover manager to lead and co-ordinate the planning activities with central and regional teams
• Understanding of the cutover plans at the detail level to play a key role in regional Cutover / Go-Live activities
• Assist in the planning and co-ordination of the Cutover / Go-Live activities including the execution of the cutover Plans and checklists during rehearsals and cutovers.
• With all stakeholders to plan the human and physical resources required for cut-over activities.
• Provide cut-over status reporting to program leadership and key stakeholders involved in the coordination of legacy shut down activities before production cutover
• Work closely with the workstream leads and Regional Implementation Managers (RIMs) to document the cutover plan for each application
• Work with regional stakeholders to agree and create a hyper-care approach
• Identification and tracking of all key rollback decision points and criteria to be measured
• Definition of rollback plan
• Organise and assist execution of all rehearsal activities
• Organise and assist execution of all test rollback activities
• About You
• Business international level of English – both written and oral;
• Highly collaborative and able to work in a global environment, accommodating the different time zones.
• Particularly strong written communication skills;
• Particularly strong organizational skills;
• Knowledge and experience with Practice Management System implementations;
• Knowledge with finance systems: with Thomson Reuters Elite 3E or Aderant Expert an advantage
• Experience of multinational IT and Finance operations;
• Experience of transformation programs;
• Significant experience and a proven track record in/as:
• PMS Implementation
• Cutover Management and / or Cutover and deployment processes
• Be a team player, able to work effectively at all levels of an organization with the ability to influence others to move toward consensus;
• Drive out decisions and recommendations;
• Independent, pro-active way of working.
• Working experience with implementation life cycles, methodologies, tools and practices.
• Formal IT qualifications or accreditations (for instance, ITIL, Prince 2, MCSE).
• A good understanding of standards and frameworks (for instance, ISO 27001, Cyber Essentials).

You will possess:

• Excellent communications, influencing, and stakeholder management skills;
• Bring a business "toolkit" and share relevant best practice;
• Be adept in responding to challenges and issues as they arise;
• Be able to thrive working under pressure, and be able to multi-task;
• Extensive experience of working with layers of engagement and approval;
• Impeccable attention to detail and ability to work with a wide variety of people and projects in a collective and collaborative manner.

Essential Qualifications / Experience

• Minimum of 5 years progressive experience with software implementation projects across a broad spectrum of technologies