Senior Digital Account Manager - Cape Town at Publicis Groupe

Day to day, your role includes:

• Client Relationship Management: Cultivate strong relationships with clients, understand their business goals, and provide strategic guidance to meet their digital marketing needs.
• Team Collaboration: Collaborate with internal teams to ensure campaign performance, resolve issues, and implement client objectives. Oversee various production stages and ensure adequate resources.
• Develop Marketing Strategies: Work with clients to develop and execute digital marketing strategies.
• Performance Reporting: Analyze campaign performance data, such as website and social media analytics, to track progress and optimize strategies. Provide clients with regular reports, highlighting key metrics and recommendations for improvement.
• Effective and Accurate Financial Management of Projects: Ensure and track campaigns to stay within the allocated budget and report weekly and monthly.
• Upsell and Maintain Client Satisfaction: Identify upsell opportunities and work towards increasing account value. Maintain strong relationships to facilitate long-term partnerships.
• Stay Updated on Industry Trends: Continuously stay informed about the latest digital marketing trends, platforms, and best practices, and use this knowledge to provide innovative solutions to clients.

Qualifications

• We’re looking for a talented Senior Account Manager with impressive work experience, which typically includes:
• Five to seven years of experience in a digital agency environment is essential.
• Excellent understanding of the digital world and ability to offer smart POVs on how businesses should adapt accordingly.
• Excellent analytical skills and strategic thinking.
• Effective time-management, impeccable organization, and flexibility to adapt quickly to changes.
• Amazing communication and presentation skills.
• Proficient in Excel, Word, PowerPoint.
• Marketing or Communications degree is preferable.

You are the right person if you:

• Demonstrate grit and extreme ownership
• Exude positivity
• Aren’t afraid to share your ideas
• Meet problems head-on and view them as opportunities
• Are self-reliant and motivated
• Communicate fearlessly