Senior Digital Project Manager at Colgate-Palmolive

Job Summary: 
The role will be responsible for working with third party development and design teams to roll out the company’s digital and tech vision. It involves big complex projects, their architecture, integrations and heavy database involvement. 

Projects are focused on acquiring and retaining customers, CRM programmes, eCommerce, training and rewards programmes and tech enabled process simplification. You need to be a strategic thinker as you will craft the company's overall approach to these projects from start to finish.

Main Responsibilities:

Your role will encompass product management, project management, business management and relationship management including: 

• Develop practical insights to find opportunities and pinpoint risks, understand requirements from internal stakeholders, retailers and pet parents.
• Seek innovative, creative digital /tech solutions supporting business strategy & challenges and ensure that our technical capabilities are a competitive advantage.
• Ownership of development process from start to finish including stakeholder requirements analysis, briefing, project management, testing, rollout and ongoing administration.
• Brief third-party Tech/software providers and lead a detailed project scope and achievement plan to ensure that projects are delivered timely, within the scope and within budget. Problem solve and manage all risks.
• Must have a good understanding of the digital project cycle including: front end UX, database integrations and all technical/functional requirements to ensure briefs are feasible and realistic.
• Collaborate with the Shopper Marketing Manager and design agency to ensure all system / front end artwork requirements are met and any other requirements for successful training rollout are in place.
• Balance delivery priorities, track progress; tackle obstacles to keep the project on track.
• Lead and coordinate: Testing & Quality Assurance, Design and Marketing, Product Management and Development, Stakeholder Relationship Management to ensure project status and progress is clear, signed off and meets deadlines.
• Plan and run sprint / super user onboarding sessions to ensure smooth rollout of projects.
• Assess progress and implementation, identify obstacles and refine plans and problem solve.
• Measure and report performance assessing measures against goals and providing insights and recommendations for improvement.
• Design analytics to measure consumer behaviour, operational trends, test theories around performance and drive initiatives.
• Set, allocate and coordinate budgets

Required Qualifications: 

• Minimum 5 years’ experience as a Senior Digital Project Manager or experience in digital development management projects or software development
• Prior experience working directly with a team of developers on complex digital projects with integrated databases. 
• Ability to see broader context, interconnections and dependencies and understand how things work easily.
• A solid understanding of project management and development methodologies, such as PRINCE 2 / Agile