Senior Faculty Administrator (N000502) at North West University

KEY RESPONSIBILITIES:

Operational Efficiency

• Overseeing and managing the core activities related to undergraduate and postgraduate administration at the faculty level. This position operates in a strategic management role and advisory position.

Strategic Planning And Oversight

• Overseeing and managing the faculty committee structures, as well as compliance, and quality enhancement.

Logistical Services.

• Overseeing and managing the core activities related to timetables and assessment administration at the faculty level.

Yearbooks

• Consultation processes with respective role-players. Approval of yearbooks by applicable committee structures prior to submission.

Governance and Compliance

• Coordinate quality processes including the compilation of the quality manual for the faculty. Oversee best practices in the faculty.

OHS (Occupational Health and Safety)

• Adhering to legal requirements under health and safety law.

Leadership and Stakeholder Engagement

• People management.

Minimum requirements

• A Post Graduate Qualification (NQF level 8) in Business management field / Higher Education / Administration
• A minimum of six (6) years’ experience in the Management of student lifecycle, administrative support systems and processes in a higher education environment.

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES

• Proven operational knowledge of the management and operations of general academic functions at a higher education level.
• Excellent writing and verbal communication skills.
• Demonstration of language proficiency to function optimally in the various multilingual environments of the NWU.
• Knowledgeable on A- and F-Rules, HEQSF alignment, CHE/SAQA requirements, POPIA, and assessment policies; have the skills to apply these to applications, admissions, registrations, curriculum control, yearbooks, undergrad- and postgraduate administration.
• Have the technical competency to make data driven decisions.

KEY BEHAVIOURAL COMPETENCIES:

• Accountability and ownership – Set clear deadlines, tracks actions to closure, escalates risks early, and execution of decisions supported by evidence.
• Stakeholder-centred communication – Tailors messages for academics, students, and executives; clear and professional communication; follows up promptly and diplomatically.
• Decision making under pressure – Weighs policy, risk, and student impact quickly; chooses compliant, practical options during disruptions.
• Continuous improvement mindset – Identify bottlenecks, uses data to refine SOPs, and embeds lessons learned after each cycle.
• Has the ability to implement a disciplined process of choosing direction, allocating scarce resources, and learning fast so that the faculty achieves its goals despite constraints and disruptions.
• Strong problem solving and analytical skills with a high level of integrity and results orientated.

CLOSING DATE:5 October 2026