Senior HR Business Partner at DHL

• We are offering an exciting opportunity for the position of Senior HR Business Partner.
• In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

• As a trusted advisor to the business, this role partners with business management to provide strategic HR solutions that align with organizational goals.
• The aim is to support business performance by delivering effective HR services, ensuring a positive work environment, and fostering talent management.
• Working closely with the General Manager and Distribution Centre Managers, the role contributes to achieving business objectives through HR strategies that enhance employee engagement and workforce resourcing.

Key Tasks

• Promote employee development by challenging staff to improve matrix skills.
• Identify and implement initiatives to enhance profitability at the country and business-unit level.
• Manage relationships with internal teams and external customers.
• Support Country and Business Unit (BU) Managers during contract renewals.
• Foster strong relationships with Distribution Centre Managers (DSCs) and external stakeholders.
• Implement initiatives to boost employee satisfaction, performance, retention, and communication.
• Offer HR input for new business ventures and renewals, developing an HR plan for execution.
• Lead and support the employee relations (ER) agenda, managing relationships with social partners.
• Manage people-related impacts of organizational changes like site openings, closures, and restructures.
• Deploy the DSC and local HR strategy.
• Oversee the annual performance and salary review process, ensuring alignment with group-wide processes.
• Use data and trend analysis to identify HR solutions that add value to the local business.
• Support managers in workforce planning, including organizational design, talent forecasting, and resourcing needs.
• Act as a coach to enhance management capabilities and compliance with company policies.
• Ensure the effective delivery of HR technology solutions.

Qualifications & Experience

Education:

• HR Certification or equivalent qualification.
• Graduate degree with a business-related qualification.

Experience:

• Strong understanding of supply chain operations and business dynamics.
• At least 5 years of experience in various HR-related roles.
• Exposure to all key HR processes, including Talent, Compensation & Benefits (C&B), and Employee/Industrial Relations (ER/IR).
• Experience in supply chain management and regional business operations.
• Proven track record in building relationships and driving organizational change projects.

Functional Competencies

• Understand local HR priorities and align them with business objectives. 
• Implement HR solutions that address business challenges or capitalize on opportunities, with a clear understanding of cost/benefit impacts.
• Deploy global HR strategies within the business unit.
• Provide sound, strategic HR advice to business leaders on decisions impacting personnel.
• Contribute to developing a business continuity plan for the HR function within the local business area.
• Apply deep knowledge of HR principles to complex issues, providing comprehensive advice on compliance matters.
• Leverage HR resources and networks within the organization for efficient decision-making.
• Build relationships with stakeholders to understand their concerns and priorities.
• Effectively resolve conflicts and support organizational change initiatives.
• Provide administrative and coordination support for HR-related change management projects.
• Utilise coaching techniques to foster employee growth and accountability.
• Support career planning and facilitation, applying proven techniques to ensure effective outcomes.
• Present and negotiate solutions to senior colleagues and stakeholders, ensuring satisfactory agreements.
• Stay updated on employment laws, providing guidance and ensuring organizational compliance.
• Develop and manage relationships with trade unions and social partners to resolve disputes in alignment with global strategies.
• Understand current political, social, and legal affairs, and assess their impact on the business.
• Possess in-depth knowledge of the business unit’s commercial drivers, strategic goals, and long-term plans.
• Analyse complex data sets to inform decision-making within the HR function.

DPDHL Core Competencies & Skills

• Maintains effective relationships with customers.
• Develops and delivers high quality / innovative products, services, or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management / colleague support to meet customer needs.
• Ensures strategies / plans are aligned and reflect others’ views.
• Develops strategies / plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging, and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
• Provides employees, colleagues, and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviours based on feedback.
• Takes personal responsibility for career and development.

Languages

English – verbal and written.