Senior IT Specialist - Montague Gardens at Datacentrix

Job Summary 

Managed Talent Solutions's client is currently seeking to appoint a qualified Senior IT Support Specialist to assist with operations, troubleshooting, and maintenance of the technology infrastructure and systems. This position is based in Montague Gardens, Cape Town.

REQUIREMENTS:

• A Microsoft MCSE or equivalent qualification.
• Microsoft Serves and Workstation certification (advantageous)
• At least 5 – 8 years as a generalist in an LAN/WAN environment.
• Minimum 5 -8 years work experience supporting end-users network in a Microsoft SQL, server, Virtualization management SCVMM is preferable.
• Experience in Exchange, O365, Azure, and HP Aruba is essential.
• Sound knowledge of Microsoft Operating Systems is essential.

KEY AREAS OF RESPONSIBILITY:

• Provide coverage and support for Network operations and Information Technology Department as directed by supervisor.
• Provide technical support for the Business Unit.
• Monitor and maintain Business Unit servers.
• Analyse log files and investigate and correct or record errors that are discovered.
• Monitor Business Unit server and data backup processes.
• Configure network devices as directed.
• Work with systems for endpoint device management. Includes software distribution, updates, patching virus protection, imaging, maintenance routines.
• Assist with network account creation and troubleshooting.
• Develop and maintain scripts and programs that automate repetitive tasks and data transfer.
• Technical specifications and infrastructure requirements for self- produced technical work and job processes.
• Ensure that Service tickets are closed or escalated promptly.
• Ensure regularly scheduled technical tasks are accomplished on time.
• May be required to travel between sites
• Working after hours when required (i.e. maintenance and projects)