Senior Manager: Business Analysis and Process Management (2662) at The South African National Roads Agency (SANRAL)

MINIMUM REQUIREMENTS:

• An Honours degree or a Postgraduate Diploma at NQF 8.
• At least ten (10) years of relevant experience in business analysis, solution design, and enterprise architecture.
• Five (5) years of management or three (3) years of leadership experience.

Certification:

• Business Process Management and Engineering
• Business Analysis or Business Architecture or Design Thinking

ADVANTAGEOUS:

• The Open Group Architecture Framework (TOGAF)
• COBIT
• ITIL

KEY RESPONSIBILITIES:

Strategy Management

• Monitor and track the performance of strategy implementation, existing plans, and IT systems in terms of contribution to business objectives, functionality, stability, and value.
• Drive smarter technology investments and assist in enterprise-wide continuous improvement activities by reviewing changes in application, infrastructure, process, and IT tools architecture.
• Ensure ongoing operational demand is aligned with annual investment plans and ICT strategy.
• Support the development of the enterprise-wide innovation strategy, innovation roadmap, technology principles, standards, policies, and solution governance.

Enterprise Architecture

• Identify how technology can enable the overall business strategy, governance, architecture, and processes to the impact of technology for business.
• Engage business to understand business imperatives and co-create the ICT strategy, roadmap, and holistic target state to enable the overall business strategy.
• Develop and maintain the overall technology enterprise architecture direction, roadmap, and oversee the definition of the target state blueprints for business, application, information, and technology architecture in line with the ICT strategy.
• Build innovative business cases and financial models that drive technology investments and strategic decision-making to propel the greatest impact on business.
• Develop an effective technology architecture governance model to ensure new systems and application solutions and architecture decisions are consistent across the domains, enterprise, leverage opportunities for common approaches, and are aligned to the technology architecture standards.
• Oversee enterprise architectural efforts, utilizing cross-functional knowledge (strategy, change management, and business process management) to ensure that enterprise architecture standards, policies, and procedures are enacted uniformly across application development projects and programs.
• Oversee efforts across the enterprise to evaluate and recommend technologies to improve business operations.

Business Analysis

• Oversee the planning and estimation of business analysis tasks, including requirement elicitation, analysis, and documentation.
• Identify inefficiencies and gaps, and determine changes to address these issues.
• Provide a holistic perspective on change and assess the feasibility and potential impact of solutions.
• Evaluate and proposed options to align with organisational goals and resources and assess potential risks.
• Maintain strong relationships with stakeholders, manage their expectations, and act as a liaison between business and technical teams.
• Define and present business and technical options, assess costs, benefits, risks, and impacts.
• Oversee a team of junior to senior-level analysts, providing leadership, mentoring, and ensuring the implementation of business analysis practice.

Business Process Management

• Play a lead advisory role in collaboration with business to identify and optimise business processes to enhance operational efficiency.
• Manage and execute a disciplined change management process.
• Develop metrics to track the performance of business processes.
• Develop training programs and migrate users onto new tools and processes.

Demand Management & Portfolio Management

• Prioritise demand based on budget and resource constraints. This includes identifying demand conflicts, recommending escalation of them where appropriate for resolution, and balancing the requests for new work with the current workload.
• Exploit synergies within projects and/or programs across business and facilitate the inclusion of these synergies within a balanced and optimised ICT portfolio.
• Lead and oversee a portfolio of projects, ensuring timely completion and alignment with business goals.
• Identify and address operational, financial, and technological risks within the business.
• Track and ensure the realisation of benefits from strategy management initiatives, ensuring alignment with business goals and measuring the impact on business performance.