Senior Manager - Data Centre, Facilities and Infrastructure at MTN

Responsibilities

The Senior Manager: Data Centre, Facilities and Infrastructure will be accountable to achieve the following objectives:

• Provide strategy, leadership and guidance to the technical Data Centre, Facilities and Infrastructure team to ensure the effective provision and delivery of all Network and IT infrastructure capabilities.
• Provide a secure platform for MTN’s business operations by managing and maintaining the Network and IT Infrastructure portfolio.
• Define and implement strategies to ensure system scalability and availability, while maintaining Network infrastructure.
• Perform adequate scenario planning to ensure capacity for future growth.
• Steer the selection and deployment of best-in-class technology platforms, in line with current and anticipated platform requirements.
• Safeguard MTN’s network infrastructure and facilities by overseeing that associated systems run smoothly and perform within agreed targets.
• Oversee constant availability of the necessary Network Infrastructure and guide the team on process protocol with respect to ongoing Business Continuity and Disaster Recovery.
• Develop and track compliance to established Business Continuity and Disaster Recovery policies and guidelines.
• Improve Group-wide infrastructural service delivery by implementing latest infrastructure projects.
• Implement up-to-date solutions across the ICT infrastructural landscape.
• Standardise all on-site, DC builds and Power Installations, across the Group, for consistency and cross-functional infrastructural alignment purposes and to reduce implementation and maintenance costs.
• Assess and select Group-wide vendors for DC builds, Site builds, Power Installations and Implementations, and Energy Efficiency solutions.
• Confirm DC designs are in line with the future vision for Group-wide technological capabilities.
• Evaluate all market-based Energy Efficiency products and technologies and run Group-wide trials to determine their efficacy, in addressing and securing a sustainable ‘green’ operating environment.
• Develop and monitor proactive maintenance periods on all Network infrastructure and facilities, throughout their lifecycles and confirm that system documentation has been regularly updated.
• Negotiate with strategic business partners and vendors to define service offerings, Service Level Agreements, Operational Integration, audits and Handoffs, as well as cross functional processes.

Key Deliverables

• Develop the Group’s technical strategy to deliver on ESG goals and commitments
• Create a target for carbon emissions across the Group and determine action plan to achieve it
• CAPEX and OPEX expenditure (Cost Containment / Reduction)
• Percentage increase in Network and IT availability (i.e. quarterly / y-o-y)
• Incidents of Disaster Recovery versus Mitigating Actions taken
• PuE (Power Utilisation Effectiveness) – Calculation, relative to baseline

Role Dependencies

• Active support from the Group CTIO; Executive Manager: Network Design and Planning
• Deep understanding of the MTN business strategy 
• Understanding of the OpCo technology, business and regulatory context
• Timely decision making and reporting 
• Alignment of OpCo and Group strategy initiatives

Collaboration

Responsibility towards:   

• Key customers: MTN OpCos, Group Technology and Information Security, Group Strategy and M&A, Group Commercial
• Key suppliers: Key Technology Partners, Alliance Stakeholders, Relevant Industry Bodies

Qualifications

Education:

• Minimum of 4 year tertiary degree 
• MBA or Masters advantageous
• Fluent in English 
• Fluent in French and Arabic (advantageous)

Experience:

• Minimum 5-8 years with Senior Managerial level experience 
• Minimum 3-5 years Information Technology Operations, Architecture and Large Scale Network Technology Solutions Build experience
• Experience in working across diverse cultures and geographies (advantageous)
• Experience working in a medium to large ICT / Telecommunications organisation