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  • Posted: Mar 10, 2026
    Deadline: Not specified
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  • EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience...
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    Senior Manager

    Job Description

    • The role combines skills in management information systems (MIS), data analysis, strategic reporting, and the administration of BI tools to ensure that the department operates efficiently and requires a strong background in data analysis, business intelligence tools (especially Power BI), and HR systems administration.
    • You will be responsible for creating and managing Power BI dashboards, providing strategic reporting. 

    Responsibilities

    MIS & Strategic Reporting

    • Develop, manage, and deliver accurate MIS reports for HR, tracking metrics such as attrition, performance, and early warning indicators.
    • Analyze HR data to identify trends and patterns to inform workforce planning and organizational development.
    • Collaborate with HR leadership to define KPIs, reporting requirements, and prepare monthly, quarterly, and annual strategic reports.

    Power BI Dashboard Creation

    • Build and maintain interactive Power BI dashboards for key HR metrics (e.g., headcount, attrition, diversity, recruitment funnel).
    • Ensure data accuracy, consistency, and real-time reporting capabilities.
    • Customize dashboards for department and leadership needs and provide training on interpretation and usage.

    Management Reporting

    • Prepare comprehensive monthly and quarterly HR performance reports for management.
    • Consolidate data from multiple sources (HRIS, ATS, payroll systems) into actionable insights.
    • Highlight key issues and provide recommendations for operational improvements.
    • Support audit and compliance reporting requirements.

    Collaboration & Continuous Improvement

    • Work closely with HR, management, and Global HRIS teams to align reporting approaches and strategies.
    • Monitor workforce trends to recommend improvements in hiring, productivity, and retention.
    • Evaluate HR tools and systems and propose optimizations for better reporting and analysis.

    Competencies & Skills

    • Strong attention to detail with a passion for accurate reporting.
    • Excellent communication and presentation skills.
    • Ability to work independently and in a team in a fast-paced environment.
    • Strong problem-solving and analytical thinking.

    Qualifications

    Qualifications

    • Minimum of 3 years in MIS, data analysis, or HR reporting roles.
    • Advanced experience with Power BI and Microsoft Excel (pivot tables, VLOOKUP, macros).
    • Strong understanding of HR processes, metrics, and reporting methodologies.
    • Experience with HR platforms and workflow management.
    • Preferred: Power BI or other data-related certifications.
    • Education: Bachelor’s Degree with 8+ years of relevant experience.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to EXL South Africa on fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com to apply

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