Senior Manager: Learning, CIB at Nedbank

Job Purpose

• To create and manage the implementation of the Learning and Development strategy within the Cluster to achieve the business strategy
• The role reports into the Head: Organisation Effectiveness and Talent in CIB HR

Job Responsibilities

• Design  and implement Cluster Learning strategy by interpreting the Business, Cluster People, Group HR – and Group Learning strategies
• Formalise the CIB Youth Development strategy and manage execution thereof together with the Cluster Talent Manager
• Deliver on agreed strategic and operational learning projects and manage their implementation across CIB in line with service level agreements
• Engage with clients to determine and understand the learning needs that will address business objectives and design relevant solutions
• Address business needs by translating business requirements into Learning and Development requirements and by developing implementation plan/s.
• Build relationships with key stakeholders including BU HR, line management and relevant Group HR resources and external parties
• Ensure the development solution address requirements and ensure delivery within agreed timelines by contracting and negotiating with vendor/s, addressing any deviations.
• Ensure the integration of Learning with other processes in the HR value chain to enhance the CIB Employee Value Proposition
• Identify areas of resource inefficiencies and promote optimisation through multi-skilling and digitisation of processes
• Manage vendor on boarding process and general maintenance of service level agreements and contracts in line with procurement policies and processes
• Provide agreed information, resources, professional advice and strategic contribution by analysing requirements and delivering Learning and Development solutions in the most cost effective manner, within agreed timeline and meeting financial and business objectives
• Ensure the achievement of the FSC skills development target by optimising spend and development of learning solutions in line with SAQA requirements
• Ensure payment, analysing and approving all vendor invoices.
• Identify areas of resource inefficiencies and promote optimisation through multi-skilling and addressing capacity gaps.
• Manage risks and ensure alignment with regulatory requirements
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Honours Degree (HR Development, HR,  Education, Industrial Psychology, Business Management)

Essential Certifications
Preferred Certifications

• Relevant Learning and OD industry certification

Type of Exposure

• Managing a team of managers
• Coaching and mentoring others
• Building a community of leaders
• Developing a divisional strategy plan
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Managing business risks
• Developing succession plans
• Conducting benchmarking exercises to identify improvement opportunities
• Executing major organisational change
• Networking and building relationships
• Managing a department or area
• Making financial decisions

Minimum Experience Level

• 5 – 8 years’ experience Learning and Development Industry experience

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Business principles
• Capacity planning
• Change management
• Client service management
• Communication Strategies
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Learning and development methodologies
• Methods for measuring training effectiveness
• Organisational behaviour theory
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Talent management
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Aligning Performance for Success
• Building Partnerships
• Communication
• Customer Focus
• Decision Making
• Influencing
• Innovation
• Building Talent
• Facilitating Change